First of all, I booked the truck for pick up in Barrie. Then got called and said needed to pick up in oro. Drove to Oro and the uhual was at husky gas. Not sure why it couldn’t be brought to Barrie. Then we checked in and it said the tank was 7/16 full. It was less than a quarter tank. So we had to fill up even to get to Barrie. Took us over an hour to check in and get the keys because we were waiting for a call to assurer. Then we realize when we get home they didn’t give us the dolly we rented. The next morning had to drive to another location because we needed a dolly. We spoke to uhual that morning and was told to do that. Then move. Drop the truck off the next day and get charged way more than expected for mileage. Meanwhile we had to drive from oro and drive extra to get the dolly. Plus waste our time on moving day. Not impressed with the service.
Jessica E
Husky Gas Station
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Oro-Medonte, ON L0L2L0
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.0 Average Customer Rating
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Young Gentleman was clean, polite, well mannered. He asked many questions which cleared up misunderstanding and improved my ordeal. Since I had to Drive 25 KM out of my way to get the vehicle I was PROMIDSED in Orillia
DENISE GThey should provide all the information to the customer and make sure that customer is aware of that . They shouldn’t charge extra their customer by misrepresenting the information
GURTEJ TWhy was I charged more for km's than originally stated?
Leah MThe attendant was very friendly and nice. He helped me with all my questions and was speedy getting me into my truck and helping me when I delivered it back.
Logan W