Attendant was very professional and helpful
Trailer Rental & Towing in Ottawa, ON at Capital Self Storage
Moving to or from Ottawa, ON? U-Haul cargo and enclosed trailers are intelligently designed to protect and secure your precious belongings, while our open utility trailers are perfect for hauling building supplies, landscaping materials or bulky items. U-Haul car trailers have EZ load ramps for effortless loading of vehicles while our motorcycle trailers are lightweight and easy to tow. Get FREE trailer rental rate quotes in Ottawa, ON K1Y2H6 today.
Get FREE trailer rental quotes on car trailers, utility trailers, cargo trailers, and motorcycle trailer rentals in Ottawa, ON
Cargo trailers in Ottawa, ON are lightweight, aerodynamic, and engineered for better fuel economy which makes it easy to tow behind any vehicle. Millions of families use our enclosed cargo trailers to move every year. U-Haul has a large selection of enclosed trailers to rent in-town or one way, review our cargo trailer sizes and reserve a trailer rental online at Capital Self Storage!
Utility trailers are perfect for towing large or oversize cargo in Ottawa, ON K1Y2H6. Many utility trailer rentals come equipped with a loading ramp for easy convenience. The utility trailer selection at Capital Self Storage provides an affordable solution for home improvement projects, furniture delivery and for towing recreational vehicles. Utility trailer rentals are also popular with businesses for deliveries and trade-show events. Utility trailers come in a wide range of sizes and styles so that any car can tow.
Moving cross-country with your vehicle on a car trailer is a smart way to save gas and eliminate miles of wear and tear on your vehicle. Our Tow Dolly is a low-cost option for towing front wheel drive vehicles, while auto transports are ideal for long distance moves. Both car haulers fit most sized vehicles in Ottawa, ON and are also an economical alternative to calling a tow truck in the case of a break-down. Whether towing behind a U-Haul moving van or your own personal vehicle, you can rent a car hauler for both in-town and one way moves.
Motorcycle trailers in are lightweight, easy to tow and have an easy-access loading ramp. Each motorcycle trailer also comes equipped with an integrated chock for the front wheel and with heavy-duty tie-down rings to support even the heaviest of motorcycles. Reserve your motorcycle trailer rental in Ottawa, ON online today!
Trailer and Towing Supplies
Make sure online check-out works.
The service was good
I did mobile approval for the truck. Only thing is I had to wait 45 mins for approval. The guy at the counter ended up processing my order quickly in the end.
I only dropped the truck off after hours. The review forces you to rate the company so I gave it above average which isn't really fair, but what to do?
Overall bad experience: wrong truck, both pick up locations were dirty (in fact the Basso Lounge location was awful). Service at Basso Lounge was terrible, told us our drop off location was closed when it wasn't. And then you have the gall to charge us more!!!!
Equipment was fairly dirty. Cabin seemed like it hasn't seen a mop since winter. I had to sweep the cargo area before using it and returned cleaner than I picked up. Also, 100% they do not sanitize the vehicle. Customer service from the gentlemen who helped me was AAA. Wish I knew his name to thank him to his bosses. If you're his boss please give him a raise. Top notch service.
I was just trying to rent a cargo van and the website tried to get my to add on 1 million things I didn't want. I accidentally clicked on something and had the cashier not made a comment about the blankets I wouldn't have noticed. Never renting from uhaul again
Mobile check-in using the app has not worked very well on two occasions. Has difficulty validating location although location was turned on. Also slow to upload photographed documents. Staff handled the check-in efficiently and friendly, though.
Ryan at the Capital Storage location in Ottawa was friendly and provided great service!
Great location. Always good experiences. I would recommend. That being said I would never recommend the Coventry location.
The person who helped us at check in was excellent! Both knowledgeable and friendly.
We ordered to pick the truck up at 9:00 am but didn't get it until about 9:30 which was fine. But then we were told to bring it back by 1:00 pm to avoid extra charges but 30 mins of our paid time was lost by waiting to get the truck. We even showed up early so that was a little annoying and we had to rush to get things back on time.
signage needed to locate the office from the street.
Friendly counter agent. Borrowing and return process was quick and efficient.
Supplies order were not there. Mirror was cracked and had a little sticker on it indicating it was there before I rented the truck. The mirror could not be adjusted and kept moving so was essentially unusable.
Very professional and friendly staff!
The office hours were stated to be until 5pm, but at 4:30 when I dropped off the truck there was no one working. I called and left 2 voicemails about issues that occurred and did not receive any calls back. Very unprofessional.
The facility was closed and U Haul switched me reservation today 24/7 online check in. The online process froze three times due to higher volumes and forced me to input information again and again. The odometer was not well displayed in car and in miles so doesn't match pictures. No tech support or chat support. Process took 30 min so 1 hr lost of rental
Nothing... your staff person was prepared, thorough, courteous and well knowledged. Will definitely use this location next time a need arises.
The young man that helped us pick up the truck was polite and very helpful. He made the process very smooth and we really appreciated it.
Excellent in person customer service
Dirty but large parking lot for large U-Haul trucks
Please cleqn up your vehicle. I found mask, some garbage and it was so dusty. It smelld badly specialy like old cigarettes. Some blankets were left in back of the van. I took some pictures and video if you want. To be honest, I will never get another car from Uhaul.
The overall UHaul experience was mediocre, particularly in regards to how long it took to try to do the mobile check in. Thankfully, Ryan Hart provided some top-notch customer service. He is a wonderful asset to the company