My experience was vastly mixed: The gentleman that helped me at 1515 merivale on the day of pick up was 10/10 with excellent customer service. As for the rest: I booked my u-haul 8 ft van a month in advance for an 8a.m. app pick up. Then 2 days prior to pick up i get a call offering an upgrade to a 10ft cube truck with a discounted mileage rate if I switch to 36 Bentley as its a new pick up location and they kept the pick up time 8 am. Great I take it. Show up to 36 Bentley, app won't let me pick it up, support tells me I can't app pick up trucks, the building doesn't open until 11am. Absolutely wasted my time. Thankfully the phone support person was also nice and was able to get me a different rental at 1515 merivale but there were suddenly no vans left.
KODY C
Merivale Convenience Moving Suppliers
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Ottawa, ON K2G3J3
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Agent was well experienced, knowledgable, very helpful and courteous. Super organized and had us in and out of there in record time. Allowing us to pack up our trailer and go.
GARY GGood service
OYUNBAT BVery friendly and helpful staff. Highly recommend to anyone. Great people up there and very positive experience indeed!
Alexander YThe service and easy ability to book online was great. We did order moving blankets and dollies which were not available and were only informed of this on the morning of the move. I could have had access to other dollies but I had declined them since I had rented some. I had not realized that it was only if available and I had assumed they would have them since we were moving on the 7th not the 1st. Other then that everything was great.
GREGORY P