Location was quite far from our original drop off location. Not sure why uhaul had me choose pick up or drop off locations when I didn’t get my choices. There was no one there at the drop off location. And empty and locked office, even though we dropped off during business hours. Just an empty lot with a bunch of U-Haul vehicles and trailers behind an old run down building. We didn’t feel comfortable just leaving it there with no one onsite. Location was shady and eerie. Had to figure out the self-return online process myself. No one to assist.
PATRICIA A
Merivale Convenience Moving Suppliers
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Ottawa, ON K2G3J3
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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I appreciate your good service Thank you so much
SADOCK MAll good
FADL HThe guy managing the location is helpful and respectful. It was a very good experience. I'll definitely be back and will reccomend to others.
ANDREW MThe vehicle was unsafe to drive. Roadside assistance was unavailable, so U-Haul called a tow truck, the tow truck came unprepared, so I had to call u haul a second time to arrange a tow after a long day of moving. I called to share our experience, we were offered a $50 refund. The vehicle was unsafe to drive and I spent an hour calling to get the truck towed after a day of moving. My husband was put at risk with this vehicle and the additional stress of having to arrange two tow trucks was not helpful at $50 felt a bit insulting.
ISAIAH J