The location was fine. The problem was that I reserved a truck in Montreal, for a move from Montreal to Toronto. Late in the day before the scheduled rental, I was emailed to say that there were no trucks in Montreal. This left no time to find an alternative for the previous scheduled move. The only option offered by U-Haul was for me to drive two hours to Ottawa, pick up a truck there and then drive two hours back to Montreal with our personal vehicle and the truck. While I appreciate that the extra mileage was not charged, the fact is that I had to use gas and, more importantly, time to deal with U-Haul’s own problem. This was completely unacceptable and it is very unlikely that I will ever use the company or suggest it to anyone again.
GREGORY V
Merivale Convenience Moving Suppliers
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Ottawa, ON K2G3J3
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Longer office hours
STEVE TThe air conditioning was not working
JON OThanks guys, I appreciate a nice clean, well-running truck and great service!
DANIEL MCustomer service was 10/10
Justin K