- No jack! - Rear brake and signal lights did not work - we had to fix it ourselves to get it packed, etc. - Needed to buy the adapter for the electrical connection - I should have been asked about that. - THE OWNER/MANAGER, CLAYTONKIRPATRICK, AT THE PICKUP LOCATION IN OTTUMWA, IA., NEVER RESPONDED TO MULTIPLE CALLS ON TWO DIFFERENT PHONE NUMBERS! THAT'S POOR CUSTOMER SERVICE. (FYI: THE OTHER DEALERSHIP IN OTTUMWA WAS THE SAME WAY! (southern Iowa mentality) BTW, THE DEALERSHIP IN PELLA, IA SHOULD BE REQUIRED TO DEAL WITH TRAILERS, NOT JUST TRUCKS! (PUT PRESSURE ON THAT DUTCHMAN!)
DENNIS R
Kirkpatrick Rentals LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Ottumwa, IA 52501
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Can't comment, everyone was good. Thanks again everyone there!!
james wThe break lights and turning signals did not work. We drove 60 miles RT to pick it up, load it, then learned nothing worked. We spend $40 on a volt meter and new wiring harness, then had to unload the trailer and drive it back to the rental location. Your trailer had bad wiring. Very unhappy.
Jeff WThe staff was so helpful. I had never pulled a trailer before and the staff gave me some helpful hints. It was so appreciated and I would recommend this u haul site to anyone!
Justin SNothing I'm so glad I came to you. Great Service and Very Polite Workers. Thank You.
Cynthia K