This location is very easy to get to (right off the highway). Staff was attentive and very helpful. I would highly recommend them.
JOSEPH D
Kirkpatrick Rentals LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Ottumwa, IA 52501
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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How U-Haul Reviews Work++ Staff was friendly and helpful. - Air conditioning didn't work (It was Iowa in August. Very hot.) -- Truck broke down (transmission) mid-move. Had to wait 4 hours on road side for help to arrive. (Remember August and Iowa). This caused me to need an extra day to finish my move, which I had to pay for. + Mechanic was dispatched quickly. + Once mechanic arrived he quickly fixed the problem (shift linkage). + Mechanic was friendly.
John HThe gentleman that helped me was super sweet, but the original booking got screwed up and that made for a hassle.
Clair MThe whole experience was bad! Couldn’t see the odometer reading, the tires needed air and I do not think I should have to service a vehicle I am paying to use.
Toni CNo dolly eventhough we paid for one. The rest of my complaints was about the experience overall not the people at this location.
Nathan H