Individual working did not move from behind the counter when I came in to drop the truck off. No other customers, nor other people working. Told me to give him the keys and good to go. I explained I was dropping off a day early and it was full of gas and well under the mileage. He just said oh. Later he called and said the truck had some dome dog hair and I needed to come and clean it. I was by this time 75 miles away from the drop off so I asked how much if I dont clean and he said, 25 dollars. I said just charge me then. I would think since I dropped it off early because uhaul sent me a message saying they had an urgent need for trucks, and I dropped off a day early that uhaul would not charge a cleaning fee. There was a very small amount of dog hair. The day we picked up the truck had to wait almost 2 hours to get it due to global uhaul computer issues.
Craig S
Hi View Mini Mart
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Owasso, OK 74055
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
We’ve been using this store for years, and they are ALWAYS professional, dependable, easy to work with and friendly!! Why use anyone else….
Terri KStaff is friendly and helpful.
Thomas PThe facility support was great and the equipment helped me get a lot of work done on my off day. Thank you very much, I will rent from this facility again if needed.
Chaplain JVery good service
bob c