Get rid of this location all together. There is no instruction how to into the gate to get the truck. The back door of the truck was wide open when I picked it up and covered with dirt and wet in the back. The location doesn’t align with U-Haul tracking some how so you have to scan a code to prove you’re at the location. You can’t park your vehicle at this location or you will be towed so make sure you bring an extra person to drive your personal vehicle. The list goes on. I will never get a truck from this location again.
ZACHARY S
American Storage
24/7 Rentals
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U-Haul Truck Share 24/7© Location
Services at this Location:
One-Way and In-Town® Rentals in Owens Crossroads, AL 35763
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.0 Average Customer Rating
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Efficient and easy process
John SLady who answered the phone was rude to me for asking questions/asking for clarification. I WILL NOT ever use this location again and will make sure to let everyone know not to use this place.
TAMERA TThe truck was well-maintained, but the cleanliness was something that I had to take care of so the truck got returned cleaner than when I picked it up. They also got lots of extra gas on the return.
Scott PMaybe explain that you go through the gate to the other side of the lot in order to pick the Uhaul up, if I hadn't missed the turn the first time, I wouldn't have known where to go and we would've been searching.
Cameo B