was a cluster bomb from the beginning
Anthony S.
Grace Auto Body
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Palatine, IL 60067
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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Difficult getting into area where Uhaul trailers stored.
Deryel D.The owner didn't walk me around the vehicle or show me the mileage or turn on for me. After the owner left, i saw messages on dashboard!!!! One was for the passenger rear tire being at 20 psi!!! And the other was “oil change required “!!!! I had to fill that tire 4 times!!!
Deborah R.The process to do a virtual pickup was fairly long - the personal verification process said it needed "extra verification" even after uploading a selfie and copy of my driver's license. I called into the uhaul number and was told the verification group wait time was 20-30 minutes. The drop off process done thru the app also had glitches. I uploaded pictures of the mileage and gas and still the process would not complete.
CYNTHIA D.The store was not open on time. There were hidden fees. Don't advertise $19.95 a day plus mileage and then change for gas and environmental fees. Gas tank was only a quarter filled.
Thomas T.