everything was perfectDwayne P.
Trailer Rental & Towing in Panama City Beach, FL at Shalimar Storage of By the Sea Resort
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Panama City Beach, FL 32413
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 4.0 Average Customer Rating
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I had some issues getting the truck and trailer but, the nice folks in Panama City took great care of me. It was a tough time for me and I cannot thank them enough!!! Although the location listed is not the location I am referring to, I'm referring to the one on 15th and 17th in Panama City.Kresstina L.
Great store!! They were ready and very friendly. They won my return business.Alton C.
Judith was awesome period.KEVIN G.
I ask where I could park and the U-Haul representative told me that there is no parking and I could park by the highway for only 2 hours when I have a reservation for 6 hours. I find that unacceptable that a business has no parking for their paying customers. The reparative told not once but 3 times that I could only park by the Highway for 2 hours max. So I drove across the highway to the La Quinta Inn and ask if I could park my car in the parking lot for about 3 hours and told the front desk clerk how I was treated at U-Haul, she told me absolutely no problem. Also, I could not use the A/C in the truck because when I turned it on the air that came out of the vents had an awful marijuana smell. I have rented many U-Hauls for our church to pick up donations and never had a very poor experience like this one. I would not recommend this location to anyone.Hope P.
You can actually have people pick up their truck from the location they actually rented from. We had to go 10 miles away to get the truck, and were renting for a one-way trip. That added to our overage on miles.ERIK H.
I have rented her a couple times and the service is always impeccable. Youdeth is always helpful and cheerful.RAFAEL W.
Very friendly and fast service!MICHAEL G.
Quick and easyMARK M.
The cable wires for the door were off the runner and so twisted around the bar that we couldn't close the door. We called the UHaul emergency line and they sent someone out who cut the cables so that the door could open and close but the door was so heavy it was really hard to lift it up and dangerous in both opening and closing itTERRY M.
the manger was excellent very nice very helpfulDwayne P.
See above commentDennis R.
Excellent customer service.Derrick S.
I completed a self pick up, that went well and the lady was friendly when I walked in to get the keys. Windows were down when I picked up and once I rolled the windows up it was an over powering smell of smoke. After leaving the location I sprayed washer fluid on the window to find out there was no fluid left. I'm guessing the location didn't not complete the inspection on the prior return.CODY L.
The entire process was quick and simple allowing move to be made very smoothly. If you live anywhere close to Panama City Beach, I highly recommend!!BARBARA W.
Clean vehicle cab. Repair non working turn signals Truck body smelled of animals and urineJerry W.
Very hard to get key from the location and app took foreverDestiny B.
The cargo van was clean, but I could not get the windshield washers to work. The van ran good but made a funny noise when you shift from park to drive. The lady who helps the customers was excellent !!ROBERT C.
had to wait an hour for them to open up at 2:00 pmSTEPHEN P.
There is only one lady and half the time she is gone with no cellular number only the office number. She may call you back within a couple hours. I rented a truck in the afternoon to pick up before they opened , my third truck in a year, well the tank was a little less than 3/4 full. I had always rented trucks with full tanks, again no one to talk to so I thought I did the right thing by filling it up , with then intention of using it for my move and tipping it off when done. Subtract the second fueling from the first and be reimbursed the difference. When I went by after 9 once again no one there so I left a message , and when she called back almost two hours later was told I was suppose to return the truck with the same amount of fuel. I tried to explain to put the exact amount would be impossible as I would have to know exact fuel mileage and how much fuel was actually in the tank, where then I was told I was just out the money!! 36 dollars. I only needed to drive roughly 60 miles so this meant I would be out over 25 dollars or more. I pleaded my case and explained I tried to do the right thing but there was no one to give me instruction , and asked if there was any way they could credit me at least 20 dollars and we would call it even and was promptly told no. I am smart enough to know at some point someone returned that truck in that shape and was billed for the fuel so it's not like uhaul would be out any money. Nothing , customer service was non existent. Again this was my third (and last) rental from this location and uhaul period. I will rent from anyone but uhaul going forward. I should have listened to the reviews about this location on the internet and have full intentions of writing a scathing google review so no other customers are ever treated this way. Then to top it off I get this text at 430 am wanting a review. No worries uhaul you will never in my lifetime see another penny of my money. To think I was told to call the 800 number for my problem over a 20 dollar issue. Thanks but no thanks.WILLIAM E.
Horrible customer service they will tell you that they will call you before they charge, in my case almost $800 to your card on file once returned but they don't they just charge the card and cannot explain the charges either! Beware!Leah M.
Every thing goodGARRY W.
Quick , friendly serviceDENNIS D.
The girl working seemed overwhelmed, she was very nice and helpful but had 5 things she was trying to do at once by herself.James R.
Best and fastest u-haul experience I've ever had.HENRY W.