brandy was very knowledgeable and helpful
Dwayne P
Shalimar Storage of By the Sea Resort
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Panama City Beach, FL 32413
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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This location was fine, however, I booked my reservation at a location for a local move that was only a mile from my home. The day before my reservation, I was called by a U-haul agent, changing my pickup to a location that was 10 miles from my home. When I asked if I could return the truck to my booked location, I was told I would be charged an additional fee because I was changing the drop off location. This certainly was not convenient for me. To make matters worse, there were two trucks the size I ordered at the location I made my reservation, that sat there the entire duration of my order, which was three days. In my opinion, this is not a very good business practice, and the next time I need to rent a vehicle, I will look elsewhere.
ALLEN MReservation non porpoise fulfillment. Waste 1hour and 30 minutes of my day trying to do a dealer job, filling up paperwork. In person customer service non existing.
Manuel PImprove the return process!!!!
NATHAN SWas charged double on my credit card and manager never fixed mistake. Won’t return calls or emails. Super disappointed on poor communications from upper management and feel scammed
JEFFREY H