See above commentDennis R.
Moving Truck Rental in Panama City Beach, FL at Shalimar Storage of By the Sea Resort
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Panama City Beach, FL 32413
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 4.0 Average Customer Rating
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Excellent customer service.Derrick S.
I completed a self pick up, that went well and the lady was friendly when I walked in to get the keys. Windows were down when I picked up and once I rolled the windows up it was an over powering smell of smoke. After leaving the location I sprayed washer fluid on the window to find out there was no fluid left. I'm guessing the location didn't not complete the inspection on the prior return.CODY L.
The entire process was quick and simple allowing move to be made very smoothly. If you live anywhere close to Panama City Beach, I highly recommend!!BARBARA W.
Clean vehicle cab. Repair non working turn signals Truck body smelled of animals and urineJerry W.
Very hard to get key from the location and app took foreverDestiny B.
The cargo van was clean, but I could not get the windshield washers to work. The van ran good but made a funny noise when you shift from park to drive. The lady who helps the customers was excellent !!ROBERT C.
had to wait an hour for them to open up at 2:00 pmSTEPHEN P.
There is only one lady and half the time she is gone with no cellular number only the office number. She may call you back within a couple hours. I rented a truck in the afternoon to pick up before they opened , my third truck in a year, well the tank was a little less than 3/4 full. I had always rented trucks with full tanks, again no one to talk to so I thought I did the right thing by filling it up , with then intention of using it for my move and tipping it off when done. Subtract the second fueling from the first and be reimbursed the difference. When I went by after 9 once again no one there so I left a message , and when she called back almost two hours later was told I was suppose to return the truck with the same amount of fuel. I tried to explain to put the exact amount would be impossible as I would have to know exact fuel mileage and how much fuel was actually in the tank, where then I was told I was just out the money!! 36 dollars. I only needed to drive roughly 60 miles so this meant I would be out over 25 dollars or more. I pleaded my case and explained I tried to do the right thing but there was no one to give me instruction , and asked if there was any way they could credit me at least 20 dollars and we would call it even and was promptly told no. I am smart enough to know at some point someone returned that truck in that shape and was billed for the fuel so it's not like uhaul would be out any money. Nothing , customer service was non existent. Again this was my third (and last) rental from this location and uhaul period. I will rent from anyone but uhaul going forward. I should have listened to the reviews about this location on the internet and have full intentions of writing a scathing google review so no other customers are ever treated this way. Then to top it off I get this text at 430 am wanting a review. No worries uhaul you will never in my lifetime see another penny of my money. To think I was told to call the 800 number for my problem over a 20 dollar issue. Thanks but no thanks.WILLIAM E.
Horrible customer service they will tell you that they will call you before they charge, in my case almost $800 to your card on file once returned but they don't they just charge the card and cannot explain the charges either! Beware!Leah M.
Every thing goodGARRY W.
Quick , friendly serviceDENNIS D.
The girl working seemed overwhelmed, she was very nice and helpful but had 5 things she was trying to do at once by herself.James R.
Best and fastest u-haul experience I've ever had.HENRY W.
They are mask nazisGary Z.
Very smooth process. I would recommend this location for U-Haul rental needs.David B.
Judith is so awesome and knowledgeable about the trucks, distances, fees, miles, etc. She is very nice and her customer service is above and beyond any other U Haul places I have dealt with for over 30 years. Judith is a pleasure to work with and I highly recommend the location for a rental, storage, or return. She is the best. I appreciate the customer service she provides. It really helps when you are re locating, emergencies, and many things in life that happen , when we are in need of a a U Haul. I highly Recommend this location.MARY D.
excellent service and equipment....good price....JACQUETTA F.
Horrible experience. Will never use uhaul again. The mobile pickup took an hour and a half.Joseph S.
Stop over charging for gas . I returned the gas on the amount of gas I received it on as I was told and I was still charged 15$ RIDICULOUS!!!Kimberly H.
Judith was very knowledgeable, easy to work with, explained all the rules. Good job ðŸ‘ŒROBERT B.
Ants all inside the cabin through a 6 hour drive. Horrible.RADE S.
None excellent serviceMICHAEL H.
Charged me and additional $110 dollars to fold blankets and sweep. That has never happened before and I've used the service several times over the years. If not refunded, this will be the last time I use Uhaul for my moving needs.Geoffrey E.
I was charged with simple debree, I also was charged cleaning and. Today an additional 29.09 I can't get through to find out why new expense that has cost me an overdraft because I was not aware of. Charge not knowing!Ramonita M.