You should offer partial daily rates, and include100 free KMs. I use haul every couple of months and it's annoying I pay more for mileage than your advertised $20-29 rental rate. That rate is simple a deception. My $19 rental for 4 hours cost me $100. I might consider an alternative next time.....Anthony M.
Trailer Rental & Towing in Paradise, NL at R&M Self Storage
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Paradise, NL A1L0J1
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 3.0 Average Customer Rating
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The truck was extremely noisy due to a exhaust system leak. Associate said it wouldn't get fixed. Also, he was annoyed that too many customers were showing up at closing time. Also, the fuel surcharge is beyond ridiculous. I paid $128 for 18 litres of fuel.Fred D.
Update your systems very slow.philip O.
n/aDarren Neary B.
The van wasn't immaculate but it's a moving van. The two young men who served me were Harrison & Brandon, I believe. They were so courteous, I am completely satisfied with my experience.Deborah B.
Service was fast and friendly. Equipment was a pleasure to operate and the perfect size. Very pleased.FRANCIS H.
Received the truck with 3/8 tank of gas. Had around 200 km round trip so unsure of the gas efficiency of vehicle so decided to put 80 dollars gas in tank. Once use of vehicle was complete I had returned the truck with over 5/8 tank remaining thereby leaving me out around 40 dollars of unused fuel for the next customer. Should be receive full and return full. Will not use the service of U-Haul again but will use competition instead. Vehicle interior could have been cleaned as well, some trash items left behind from last rental. Upon pick up, keys were just handed at counter, customer had to find vehicle and do inspection himself of any apparent existing damages so as to not be charged for anything not detected from last rental. Would not recommend U-haul or use in future.Barry R.
Did not receive an electronic copy of receipt.Jean-Marc C.
The Lady and Gentleman that I had the pleasure of dealing with at this location were professional, knowledgeable and pleasant. I can not think of anything thst is needed to improve their performance or the quality of the equipment.Agnes H.
I couldn't get the truck I wanted at my location so I had to make a round trip to the nearest city the only gd thing was that they gave me a truck and some extra milesmichael B.
The young man that served me was very kind and helpfulJuanita J.
I returned the truck at 730 pm and the area is VERY dark unless you park right next to the building. It took me more than 30 minutes to return the truck using the online app. Internet reception was terrible and I was so frustrated when done I could have cried. Note to self: drop equipment to Kenmount Rd or return during business hours if possible. Having said all that, I rented 4 vehicles in total over the past 3 weeks with very positive experiences. The truck I returned last night does it run well and there is a floor hatch that springs when you walk on it. Dangerous trip hazard.Elaine W.
Fantastic spot. Much better than the larger spot on Kenmount Road. The guy there gets you on the road quickly and knows his job well.Cory C.
have vehicle half clean.have the vehicle with more than 1/4 tank of gas.full of bugs all over the windshield.terrible had to take home and hand wash.truck was obviously been driven across the island.dried mud on floor.Pat C.
The cab of the truck was really dirty when we got in it. When returning the truck, one of the questions I was asked was if the truck is clean after I left it and had to take a picture of someone else's mess. Because it was after hours I couldn't talk to anybody and I was concerned that I would be charged for it. Normally I don't write reviews like this and I wouldn't mind it so much but with COVID-19 happening and with the amount of dirt that was in the cab, there was no way the truck was sanitized or cleaned in any way after the last person used it. There were coffee or other drinks stains and the steering wheel and any buttons were sticky. The man working there when I picked it up was very nice, and other than the fact it was really dirty it did what we needed it for. This is just a reminder that with COVID you should clean the cabs of the trucks before giving it to another person. Thank you for your time!Cassidy J.
The Km's need to be checked with the client. I was over charged significantly and had no recourse. Terrible service. Will never rent with you again.Patrick D.
Hire someone else. It's a really unprofessional experience with the guy there mumbling, fumbling, confused, and making the process take a really long time. I've used the Kenmount Rd location many times and they are pros! But this Paradise location is in need of serious help.Kieley H.
The staff were super friendly and able to accommodate and answer all of my questions. The vehicle rented, while fully operational, did have the check engine light on which caused me a bit of a concern that I may break down somewhere along the way. Luckily I did not. I would still recommend them as they were great to deal with.Christopher W.
Didn't see anything that I can complain about.Robert C.
Over charged so that's not oknick M.
I got great customer service over all everything went smoothly...I would rent from your company again...Thankswanda C.
Friendly service great experience nothing bad to sayWanda C.