This is a gas station, so we were pretty confused as to where to exactly park the truck.
Trailer Rental & Towing in Park Ridge, IL at Kris Touhy Auto Inc
Moving to or from Park Ridge, IL? U-Haul cargo and enclosed trailers are intelligently designed to protect and secure your precious belongings, while our open utility trailers are perfect for hauling building supplies, landscaping materials or bulky items. U-Haul car trailers have EZ load ramps for effortless loading of vehicles while our motorcycle trailers are lightweight and easy to tow. Get FREE trailer rental rate quotes in Park Ridge, IL 60068 today.
Get FREE trailer rental quotes on car trailers, utility trailers, cargo trailers, and motorcycle trailer rentals in Park Ridge, IL
Cargo trailers in Park Ridge, IL are lightweight, aerodynamic, and engineered for better fuel economy which makes it easy to tow behind any vehicle. Millions of families use our enclosed cargo trailers to move every year. U-Haul has a large selection of enclosed trailers to rent in-town or one way, review our cargo trailer sizes and reserve a trailer rental online at Kris Touhy Auto Inc!
Utility trailers are perfect for towing large or oversize cargo in Park Ridge, IL 60068. Many utility trailer rentals come equipped with a loading ramp for easy convenience. The utility trailer selection at Kris Touhy Auto Inc provides an affordable solution for home improvement projects, furniture delivery and for towing recreational vehicles. Utility trailer rentals are also popular with businesses for deliveries and trade-show events. Utility trailers come in a wide range of sizes and styles so that any car can tow.
Moving cross-country with your vehicle on a car trailer is a smart way to save gas and eliminate miles of wear and tear on your vehicle. Our Tow Dolly is a low-cost option for towing front wheel drive vehicles, while auto transports are ideal for long distance moves. Both car haulers fit most sized vehicles in Park Ridge, IL and are also an economical alternative to calling a tow truck in the case of a break-down. Whether towing behind a U-Haul moving van or your own personal vehicle, you can rent a car hauler for both in-town and one way moves.
Motorcycle trailers in are lightweight, easy to tow and have an easy-access loading ramp. Each motorcycle trailer also comes equipped with an integrated chock for the front wheel and with heavy-duty tie-down rings to support even the heaviest of motorcycles. Reserve your motorcycle trailer rental in Park Ridge, IL online today!
Trailer and Towing Supplies
Service at this point was very good.
Couldn't have been happier. Great service from start to finish 10 +
The lady at the counter was super friendly and helpful.
The latch on the back door would not close after loading our items, we called the location for assistance and told he was at lunch and getting a haircut. 100% serious. We had to drive 2 miles with the back open and wait for the gentleman to return from his lunch and fix it with a crowbar. Horrible experience!!!
The rental process was a disaster. I realize that there are many points of failure and some problems can be the fault of other things outside of Uhaul's influence, such as a person's phone. My phone is brand new, so it is an up to date OS and a newly downloaded Uhaul app. It took about 50 minutes to self-checkout. While my location services work in other apps, such as Google Maps, U-Haul repeatedly told me it didn't work. Scanning the site bar code failed as well, as did the follow-up option of taking a picture. I restarted my phone and finally got to the point where the app allowed me to take a picture of my face successfully, but then stopped working when I next had to take a picture of my license. Online chat couldn't help and gave me a phone number to call. The lady I spoke to told me online chat was supposed to help me, not her. Thankfully she helped me, and I followed her advice to not use the app but use a browser instead. I honestly don't recall how smoothly that operated now, it's hard to remember all the failures, We finally got to the point where it showed the location on the lot where the vehicle SHOULD have been, but it wasn't. I tracked it down ith the ID U-Haul puts on the vehicles. What a mess, and what a waste of my valuable time during a move. And the return? An utter failure. The app didn't work. The browser didn't work. I just had to leave the vehicle and the keys and go away wondering how I would prove the return time. I don't know what options there are other than U-Haul, but I would warn friends away from this abysmal process.
It's my third time renting from this location. In and out good experience thank you
They are always trying to sell insurance without asking
The man I picked up from and the man I returned to were both extremely rude and unprofessional. To top it off, neither were wearing masks. The man I picked up from was 15 minutes late for my pickup. The inside of the UHaul was dirty and sticky. Very unhappy.
This is NOT the locations fault, which is why I still gave them a good review but the whole experience with the self pick up and drop off with the app was terrible. It was confusing and the app did not work correctly with the location services. When I called customer service they were ABSOLUTELY NO HELP. After waiting for a long time on hold they were not able to assist me AND told me I would be charged an extra $20 because the app did not work correctly. We understand how to turn on location services on our phone and it was insulting that the representative continued to say that we must be doing something wrong. Also, the items that we requested to help move such as the furniture pads and dolly were not in the vehicle.
The 2 gentlemen at this location were very nice and the Van was available for use, I did notice the back of truck was dirty when I inspected prior to leaving and personnel cleaned the inside of Van quickly and I did not experience any delay. I was very pleased with the rental process..
My reservation for a motorcycle trailer was at 3pm. I arrived early around 2:30pm. because following instructions it said that my vehicle would have to be inspected (able to tow safely). The lady at the gas station register said that she does not handle any of the Uhaul reservations and that "they were out to lunch." So I waited, not until 3:15pm did someone return and was able to handle my reservation. Gentleman was polite and helpful but please I was a bit short for time (had to meet someone for the motorcycle sale etc.) Not saying it's his fault but at least have someone that could help me at the reserved time. Otherwise the equipment worked with no problems or issues.
This was a terrible experience. Checking in was tedious, the owner was rude and not helpful. The truck was in terrible shape. We did not receive the furniture dolly that we paid for. I don't expect anything amazing from Uhaul, but this was truly a nightmare.
Uhaul is overcharging its clients Pickup location: rude people, unfriendly, I will definitely leave a complaint on BBB!!!
I told him about the alignment issue and I brought it back with more gas and I was still charged $54 for bringing it back late. I understand you are a business running on set systems but a little discretion at times would help. Anyway, it was a pretty easy drop off which is most important to me.
Kris Touhy Auto Inc was very easy and friendly to work with. The Truck was clean & ready. I would definitely recommend this neighborhood location to anyone.
Good experience with staff
I dropped off truck Sunday night at 6::30pm after hours, a women came out told me where to park took keys and said I am all good. Then I got a charge Monday morning for another day of $40. Tried calling uhaul customer services and never spoke to anyone. Would really like my $40 refunded!
Truck was blocked in when I went to pick it up. Had phone pick up. Truck should have been parked so it would not have been able to get blocked. Had to wait 45 minutes until employee arrived to open shop to move other truck that was blocking my rental. Exterior and interior of truck was not very clean upon rental.
Everything was great and in would recommend this location to anyone.
Being an extremely busy weekend they were able to schedule the truck i needed and at the price best available too. Man was very helpful and customer oriented i highly recommend them!
Doors are not closing properly
I do like customer service very much and for sure will recommend this location to a friend.
The mileage flipped a mile within 15 seconds of my driving - not happy I had to pay for an "extra" mile that really wasn't.
The U-Hual Center person was gruff and didn't give me a receipt for returning the truck nor did they look it over. I felt uneasy leaving the truck.