Thankfully took picture of gas tank because facility tried to say gas was at 5/8 tank when it was rented at 1/2 tank. Little details matter when you are taking people's money. Information needs to be accurate to ensure an excellent experience.RYAN M.
Trailer Rental & Towing in Pasadena, MD at Mid Atlantic Truck Sales
(U-Haul Neighborhood Dealer)
Pasadena, MD 21122
Services at this Location:
- Mon-Fri: 9:30 am - 6 pm
- Sat: 8:30 am - 4:30 pm
- Sun: Closed
Special Operating Hours
- 6/26/2021: 8:30 am - 12:00 pm
- 24 hour customer return
One-Way and In-Town Local Rentals in Pasadena, MD 21122
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
My experience was perfect. I would recommend mid Atlantic truck sales location to everyone.Greg R.
Tremendous customer service! Very professional and totally accommodating.Melissa E.
Great convenience. Easy in, easy out arrangements. Wonderful customer service. Thanks!!Skip L.
Only problem we had was the air conditioning did not work. Very helpful and friendlyCarol J.
Location was subpar. Difficult to tell it rented UHaul from street. The person that helped me however was WONDERFUL!.RON B.
My overall experience was great. The staffs were helpful and knowledgeable. The only area of improvement I'd recommend is the nationwide call number. It takes too long to get to speak with a person and I'd typically be transferred 3x per call, waiting on hold each time.David O.
I was given the wrong vehicle,so there was a discrepancy with milage like 10,000 to be exact. Contract was one van given another..Wiper was broke and the hose for fluid kept coming off...Brakes where bad..The customer service Rep.Melissa was rude because the web sent us to Ritchie Hwy and her location was Ft.Smallwood got rude bc I told her I would be there in 15 minutes..She basically called me a liar about the web gave us direction to another location made me wait until she pulled it up on her computer to see if what I was saying was a lie.Van was not up front waiting it was in another lot we had to go find it ourselves.. It was totally not worth $ 275.00 to have to go through her rudeness and a vehicle with many malfunctions ..Will never return to this location again!Christy M.
It was a little unclear where to leave the truck.Rebecca S.
Half the blankets I ordered were wet and mildewed and smelly. I had to call customer service so I could throw them away. Customer service was awesome but the location itself should not be recommended.Bette D.
They were quick and courtesy very good people thereron H.
The individual that we dealt with was rude, and it was difficult to get needed information from her. The cab of the truck smelled strongly of cigarette and the floor was covered in ashes. I also cannot reach them to make sure my balance was adjusted. Their phone number is a fax machine.Laura J.
They charge more pet mile than the website says they are cheatsJosh W.
Always good service. Well maintained equipment. Friendly sales people.Skip L.
I use this facility frequently. The management is warm and caring. The equipment is always ready (when it's available). The pick up and drop off always works well. Thank you.Skip L.
NO IMPROVEMENTS NEEDED, VERY HAPPY WITH UHAUL.Pamela W.
although office was small and did not see any "accessories" such as boxes, blankets, etc, was clean personnel were professional. Gave me great service and a Military Discount. I love this location, rented from here before. Same great results back then too!MANUEL I.
Inside cargo area had multiple leaks in roof.Mark C.
It was a great experienceRon A.
The experience was very positive and the person helping me was knowledgeable.Mark H.
Very helpful and friendly staff.Olga R.
The only criticism is that this location has a jam-packed parking lot making it very dicey to enter and exit with a big truck. Otherwise they were very friendly and speedy with their processes.Kelly B. H.
The staff was very helpful through the whole process.Hunter B.
Rented again the next weekend and again they accommodated my every need. Thanks again guys.KRISTI W.
They made it such a breeze as always.Kristi W.