The lady had me in tears because she was so rude. She wanted to charge me $20 to unhook my Uhaul. I ended up doing it myself and it was a nightmare. I will never go there again or recommend them.
Jammie W.
Trailer Rental & Towing in Payson, UT at Mt Loafer Storage
(U-Haul Neighborhood Dealer)
1001 E 300 N
Payson,
UT
84651
(Behind Post Office)
(Behind Post Office)
Contact Us
1001 E 300 NPayson, UT 84651
(Behind Post Office)
Services at this Location:
Location Hours
- Mon-Tue: 9 am - 6 pm
- Wed: 9 am - 4 pm
- Thur-Fri: 9 am - 6 pm
- Sat: 8 am - 2 pm
- Sun: Closed
- 24 hour customer return
One-Way and In-Town Local Rentals in Payson, UT 84651
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
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Moving Trucks
We have the largest selection of new trucks!
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Trailers & Towing
Our cargo and utility trailers start at $14.95!
Customer Reviews
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
- Rating:
- 5.0
The staff and location was awesome!!!
TAD J.- Rating:
- 2.0
When I received my final bill it was $70.00 more than I was expecting and The lady that I talked to could not explain it. I was using Uhaul to pick up and deliver the furniture that I restore and I will be finding a different truck rental after this expirence.
DONNIE T.- Rating:
- 4.0
Watch out for the pricing: Cost per mile is what will really hit your wallet, price-wise. Receptionist was friendly and kind and helpful.
Renae G.- Rating:
- 3.0
It was incredibly frustrating to find where to drop off the keys. There was nothing marked "U-haul Key Drop". We just dropped it in the front door that was marked "Payment Drop" where they had a U-haul sign. It would be helpful to identify where to put U-Haul keys.
Traci H.- Rating:
- 5.0
Melissa was extremely helpful and a pleasure to do business with.
Wendell W.- Rating:
- 5.0
On U-Haul's website it said there was a 26' truck available at that location. We booked it and then and then I got a call from 1-800-Uhaul and they said there was no such truck. They could only provide a 15' truck. U-haul's website needs to be accurate with what is available and not be deceiving, Very uncalled for! But the pick up location was great. But very disappointed in the U-haul dispatch!
Shane D.- Rating:
- 5.0
Very nice friendly people to deal with. I will do business with them again. Thank you.
Kyle A.- Rating:
- 2.0
Lady was rude and was a bit mad that I went in instead of online. And I got my Receipt on for 39.96 and now my I'm also getting charged a extra $10.00 not sure for what? Everything was horrible oh and I dropped it off 20m before my drop off time and she put I dropped it of late!!!
Gema A.- Rating:
- 5.0
Didn't like the Richfield u-haul center they didn't inform me that the truck and trailer weren't available after reserving them.had to travel 140 miles one way to pickup
Rick T.- Rating:
- 1.0
The person who checked us in was very rude and unprofessional. Due to her alone I would tell everyone to steer clear. I use uhaul quite often and I have never been so underwhelmed.
Victoria B.- Rating:
- 2.0
Be a little more helpful and be a little nicer to the costumer
Terry W.- Rating:
- 4.0
Should offer hourly rate even past a day. We had the tow dolly for 4 hours past the 2 day mark but still got charged for a full day, kind of dumb. Spencer
spencer T.- Rating:
- 5.0
Notta this is the only place I would go to for my trailer needs
Andy C.- Rating:
- 1.0
Very poor, rude, unhelpful customer service.
Dustin N.- Rating:
- 5.0
The service was excellent! The customer service representative was professional and provided clear instructions.
Alejandro D.- Rating:
- 4.0
We didn't get our appliance dolly so we had to drive back and get it. The employee was very kind and apologetic and gave us $20 off (also because the payment machine was down). We rented 3 Uhaul and they were great and drop off was easy. Thank you.
Tyler O.- Rating:
- 5.0
Excellent
alexander R.- Rating:
- 5.0
No problems. Everything went very smoothly.
Robb T.- Rating:
- 5.0
superior customer service
James E.- Rating:
- 4.0
The check engine light was on when I picked up the unit. I was charged for pads and a dolley and did not have or use either.
Denise C.- Rating:
- 5.0
none every thing went great..
Brian N.- Rating:
- 4.0
Store identification was not visible. Goggle maps helped, just couldn't see the store.
lee A.- Rating:
- 5.0
The truck was not swept out when I picked it up, the truck mechanically makes a lot of noise that I would say leads me to believe it is not well maintained, and I know if is normal rates for all moving truck rental companies but I personally think $0.99 per mile on the truck that I rented is way mor than that truck is worth. The people at the location I picked the truck up from were very nice and courteous, I did not talk to anyone when I dropped it off.
Brian P.- Rating:
- 4.0
Bottom hinge on both doors were broken.
Harley G.