Just dropped the truck
MICHAEL S
Georgina Auto Services
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Pefferlaw, ON L0E1N0
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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The location itself was fine, but I had originally scheduled to pick up a truck in Keswick and didn’t know the truck would only be available in Pefferlaw until 24 hours before the scheduled date and time. If there wasn’t a truck available in Keswick first thing in the morning, why even offer that option?
Caio MThis was the worst experience I have ever had! Check the call logs. I don't have the energy to explain through text . I want to be compensated for the unprofessional disaster of a day i had. The only thing that would improve my experience is to NEVER use uhaul again.
Brook HLocation was easy to get to, super convenient. I was dropping off on a Saturday and no one was working. Unfortunately there is a lack of cellular service as well as the the app was glitching out and not working. Had to wait on hold for 20 minutes so I could talk to a U-Haul representative to return the truck.
Spencer WGood experience with the location but horrible experience with the overall process of booking and securing a truck. Original location was suppose to be in Oakville, 5 KM away from my home. I received a phone call less than 24hrs before pickup indicating me that I needed to travel 280 KM return to the nearest location. A modest $50 was given to me to compensate for gas and wear on my car. The location in Pefferlaw was spotless and clerk was friendly and redirected me to UHAUL to address my concerns. He even commented on the fact that I had to travel all this way up north for my pickup. Compensation Additional KMs is not what I was looking for as , it was U-Hauls responsibility to give me a heads up ahead of time and not 24hrs before my pick up time. I was told that a monetary compensation would be applied. No other communications since. I have yet to be contacted by anyone to follow up on my original calls.
Stephane L