They complete experience of U-Haul from beginning to end was horrendous. This specific location did not give me any instructions on how to attach an unattached the car trailer didn't even tell me that I had to click on a link prior to leaving the lot even try to charge me an extra $11 a small cents. Very poor communication very poor service.
Tamara R
Wilson Motorsports
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Pell City, AL 35125
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.0 Average Customer Rating
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If you’re switching locations on folks send and email or notification label :: new pickup location
MARTY BDon’t change
Anthony CNo one was there to help me with the process. We arrived to pickup around 5 p.m. and their sign said they were open till 6. Also, I had tried to call a couple of times earlier in the day and got no answer. They didn't return my messages.
Kenneth AI thought the dealer was knowledgeable and very helpful. I waiting last minute to reserve and UHAUL was able to accommodate my needs. Trailer was well maintained and clean. Trailer towed nicely and I no issues throughout my move.
CHRIS H