The manager Justin is absolutely horrible and is a complete liar. We were charged for things we shouldn't have been, and he told the store employee to have us contact uhaul and he would get it taken off and fixed... then refused. He still will not fix the errors and we are instead being charged over $300. I'm beyond upset and will NEVER use uhaul again, and as a military family I will ALWAYS recommend anyone but uhaul.Daniel W.
The Bazaar LLC
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Pembroke, GA 31321
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- 4.0 Average Customer Rating
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This has been the ABSOLUTE WORST EXPERIENCE EVER. I've been through 2-3 days of maintenance issues such as tire pressure lights and check engine lights with a truck and it's all documented in the notes of my calls with uhaul customer service and roadside assistance. This owner of this location told me that the uhaul manger KNEW that the truck has a sensor issue, but yet they still issued the truck for a customer. Then he refused to give a refund back. I've rented from uhaul several times, but this location should not be allowed to rent trucks for uhaul. It's gives them a horrible name.Andraelya M.
They are very nice ppl that own the location and very understandingJanet M.
Issues are with U-Haul and not the location. U-Haul site is not user friendly when issues occur.Kent M.
Clerk was awesome, location is not in the best part of town. (Pembroke)Holli B.