Guy who ran the store was incredibly rude and dismissive. I signed up for phone access because the store was closed when I needed it. The guy never called to say they don’t do that instead he was just going to cancel my reservation without any word. The guy made several snarky comments. Gas wasn’t filled in the truck at all, I filled the truck up to the correct spot and he charged me as if I didn’t. That one location ruined my whole experience with U-Haul won’t be using it again.
Amir W
Dream Linen and Beyond
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Philadelphia, PA 19122
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 2.5 Average Customer Rating
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Truck was not ready
Grant TGreat customer service and way quicker than the large scale Uhaul locations. 20/10
ZACHARY KThe vehicle was damaged, the brakes were terrible, it was over prized, and I wasn’t able to properly return the keys to a lock box
HENRI RTruck was filthy, smelled like weed and had weed in it. They did not let me check the truck in to show how dirty it was. We were supposed to have a truck but ended up with just a van.
Hannah M