Everything was good Thank u
Michelle J
Phila Market
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Philadelphia, TN 37846
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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The manager is not on site, and the clerks at the convenience store (not affiliated with U-Haul) are not able to assist, except to give out the manager's phone number. To pick up reserved equipment, one must call the manager. The manager did not answer my call, and his voice mailbox was full, so I had to call U-Haul customer service. The customer service representative helped me pick up my reserved equipment. One thing to keep in mind: because no one affiliated with U-Haul is on site, customers must connect reserved equipment to their tow vehicle on their own. I reserved a small utility trailer, so it was easy for me to physically connect it, but a larger trailer might be too big for some people to manage, and they may need assistance.
Jacob FVery nice, down to earth, friendly people.
Guy GNo one was able to check me in. I had to call someone who didn't answer who called back about 45 minutes later. I wasted an hour trying to pick up the trailer that was dirty. It was done over the phone.
LESLIE FI found a drop off location that was more convenient and the app would not let me switch. The location was not showing as an option to choose which was extremely odd (Global Pawn and Storage Lenoir City TN). I ended up having to drive another 20 minutes to drop off at Phila Market which was fine just not convenient. Note that Phila Market is completely self serve, although that have a lot of inventory.
THOMAS W