It is a gas station. Almost stepped in dog poop getting into the van. Another van was parked behind my rental and the person told me to move it. She did not care about any service. She advised the dolly I wanted was not there, I had to go to another location to pick it up - very inconvenient. So I had to take another 20+ minutes out of my way to get a truck. Then I was advised I only get 50 miles - I was moving to a place 25 miles away - so I get charged for the overage! I can’t believe I only get 50 miles.
Erik T
Cave Creek Mini Mart
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Phoenix, AZ 85032
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.0 Average Customer Rating
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Well the manager was no help but the other employee was nice and very helpful this was a guy the manager was a women any way and it seems like I got charged too much but idk
Dennis KNeed more cuatomer service. Need employees to answer the phone. It is very difficult to get through.
Luis MAbsolutely the worst experience with UHaul. The independent agent was rude and threatened to cancel my reservation and make me leave because I asked about blankets. When my reservation has moved locations in the past the new location does not always have the supplies needed and I was only asking.
Marc PThe location and staff were very professional. The only issue I had was that it took several times for U-Haul to accept my payment. The clerk indicated that the issue was with corporate. She had to make a call to corporate in order for U-Haul to accept my payment.
JOSEPH P