When we went to pick the truck up the U-Haul system was down so we had to wait to to pick the truck up. The truck was clean but was left on empty with 23 miles to empty. The previous renters had wrecked the truck and it was all beat up. ( damage was documented at pickup location.) Felt that the rate for the truck was way over priced with the damage and being the truck was left with no gas. Should have been a discount to the price. We were told that U-Haul charged the previous renters for the gas that was not put back on the truck but we still had to cover it on our end.
James e
Bargain Box
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Pineville, LA 71360
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How U-Haul Reviews WorkSuper helpful
Jaune Gfix door latch before blaming customers truck needs wheel alignment
destiney sEquipment was working order and nice personnel
Bill DEveryone was helpful and nice
JANET M