Scheduled for a 9am pickup on Monday, the Uhaul Reservation system was down all day and I had to reschedule for the following day. Uhaul's main line did not answer on either Monday or Tuesday to find out what recourse i have under the Uhaul Gaurantee but clearly Uhaul Corporate took action to avoid having to take responsibility for all the wasted time and money paid to guys that were not able to work. Location is great, Uhaul not so much....
RIchard Y
Lock & Leave Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Placentia, CA 92870
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Good overall experience. Better than Home Depot
Matthew FNothing, it was super easy.
Laura DFrom Chicago, Matt was Excellent Guy Great Customer Service
ROBIN WThis location is not easy to locate, enter and is not parking friendly for a U-Haul vehicle. The staff on duty for my return was not very friendly and even tried to charge me for additional fuel. In addition, he never reviewed my check-in with me and charged me for any extra additional day of rental. After I received my electronic receipt I saw the additional charge and now have to deal with getting that reversed. I would strongly recommend using a different location for your moving needs. There are few in that area.
STANLEY J