Rudy and the team at AAA Storage are great and friendly. I will happily work with them again in the future.BENJAMIN B.
Trailer Rental & Towing in Plano, TX at AAA Self Storage
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Plano, TX 75074
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 4.0 Average Customer Rating
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Rudy is awesome!Benje A.
Nothing he actually is the best person to deal with answered all my questions and then some. Plus very wise and kind man. Will be using his service again.CHARLY S.
I reserved a dozen moving pads. There were no pads provided, and I wasn't informed until I picked up the equipment. I had to find and buy pads, which put me behind, in addition to costing me extra.Patrick T.
The business is not easy to find because it is behind a strip mall and the signage isn't great.STEPHEN S.
None, Thanks again to "Rudy" for taking care of me.Joe B.
Great customer serviceLEONARD W.
I am a repeat customer at this location. They have earned my loyalty. Excellent service and communication.MARVIN J.
At AAA storage they are very nice and professional!!CIARA B.
Very friendly costumer service.ALAN V.
Rudy is great!CONSTANTINE X.
Rudy was outstanding to work with!Constantine X.
Overcharged me versus my reservation and charged me a cleaning charge that was way overcharged. Hidden charges were ridiculous. I will endeavor to be sure to tell as many people as possible and the BBB of the terrible business practices. I'm jobless from the pandemic and you sought to take advantage of me. It wouldn't be forgotten.Marty P.
Give an accurate address to drop off equipmentKAMWANNA ANQUNET B.
I had a great experience throughout the entire process. Thanks Rudy, for always being So helpful!!Cassidy B.
The location and the location manager, Rudy were top notch! The online experience prior to that could have done more when I was setting things up the evening before. It would have been nice if the driver's license pics and approval could have been done the day before. Also, why do you pressure customers to commit to 6 hours use when they go in thinking they are renting a truck for a day? That adds undue pressure if the unexpected traffic delay or other delay happens. And, undue pressure contributes to accidents.chris E.
The staff was very friendly and cooperative.Godwin A.
Excellent customer service. Best rental experience I ever had!Cheryl B.
Rudy was a consummate professional offering directions to the location which is not fronting the street while making sure I was aware of everything about the trailer and with my rental term. I couldn't be happier with my experience because I was able to get in and out in a timely manner both picking up and dropping off.Jon L.
Great customer serviceLeonard W.
Super friendlyJhonatan A.
Good customer serviceLeonard W.
Trailer did not fit what online said it would fitJoseph M.
Your app is super shitty. It barely works. Please fix it.Ryan B.
It was not clear that this was only a pick-up location. My phone (Android) was set to allow location services but I was repeatedly told to allow location access before progressing. Waited ten minutes for customer service to help. They were not helpful, just made the situation more stressful. I also had to go purchase necessary moving equipment because I was not given the option to rent as per usual. I thought I'd just ask at the location when I picked up the van, but there were no people as this was just for pick up. I have already told my friend who intends to move soon to make absolutely sure he goes to a brick and mortar to rent anything. The automated functions could be useful if they worked.Hunter D.