No one was there for 15 minutes, I had no equipment I ordered. I want a refund
Joseph F
Ocean Auto Group
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Pleasantville, NJ 08232
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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When you change someone’s pick up location you need to make sure that the “code” or pickup instructions are also shared. There was no staff at the pickup and I waited on hold for an hour to get the code to pick up the truck. And then the moving materials I ordered were not in the truck. I had to drive to multiple locations to get the materials I ordered. This whole process set my day back by multiple hours on a day where every minute counts!
Chris W- The tank was not full, so I had to do the math to ensure, I do not over fill the tank. - I received an SMS about my truck to check its health. The link didn't work and I was asked to contact support. Other than these two things, the experience was great. USB sockets on the truck were not working.
tushar wthe best
Marlen DThe personal didn't seem well trained and was busy talking on his phone. After I struggled with unhitching the trailer myself he did help. It is also a very difficult location to drive into. There isn't too much room to maneuver. I would only recommend this rop off location to experience trailer drivers.
Kate D