Awesome experience, thank you so much.TRACY E.
Trailer Rental & Towing in Point Roberts, WA at Nielson's Building Center & Storage
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Point Roberts, WA 98281
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 4.0 Average Customer Rating
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Great service, truck was ready to go when we go there! Excellent customer service from these guys!KENNETH R.
More Covid sterilizationLeigh M.
Better online inventory service. Reservation details must be held and maintainedLeigh M.
Excellent service. There were some last minute equipment availability issues , however the customer service representative, Aldo, took the time to figure out a solution that worked out perfectly. Nelson's Hardware was great to work with and overall it was one of the most trouble free moves ever. Thanks.STEVEN O.
Nothing to improve with this location.The staff was incredibly helpful and friendly. The best i've ever experienced. I travel the country a lot and have rented from U-Haul many times and these folks are top tier.Adam S.
take the previous customers masks out of the glove compartment. show the damage on the vehicle that exists so next customer doesn't have to start from scratchSteven F.
Nielson's is a great placeMARTIN A.
Awesome and friendly customers servicedana B.
I can't believe the final bill on this order 23932717. It's almost 3 times higher than my last move of shorter distance with a 26 foot truck and similar supplies. That order was 81274268 and only cost $103. On this move you charged me $257.61 for a truck half the size and dropping off at the same pick up location. How is there such a discrepancy between the two moves? I have a move coming up in the near future again and will definitely seek other options than U-Haul for this kind of opportunistic inconsistency of pricing. How do you explain this order costing almost 3 times as much as the last order When the truck prices were within three dollars of each other? The remedy I would like is to pay the original contract amount of $128.81 which I found to be a little high when I signed compared to the last move but due to the pressure of my move date I agreed to it. Paul VeghPaul V.
Fence and better security around property.Leigh M.
The cleanliness was not as important as a well-running vehicle. I was on a tight schedule and accomplished all intended.Leonardo H.
The store closed at 1:00 p.m., as advertised during the pandemic. As my estimated return time was 2:30 p.m. and actual was a bit past 3, I saw the lock box for after hours key drops but no means of opening it IT would have been nice to have this information before I set out in the morning. PS it may be on your UH/share site but I had a problem getting to that site.Roger T.
All goodEric P.
Not a thing.Michele W.
Fast, efficient, great truck. Will use them again.Douglas F.
Nielsen's is a classact. You do well to have your rentals there.peter L.
God equipment and good serviceBill Z.
The customer service was fabulous from this location at Neilson Point Roberts Wa.Great location for a truck rental for locals and Canadians from Tsawwassen and Ladner B.C.Michael K.
So happy to have the Uhaul 5 mins away from our home.Suzanne P.
Rent them the truck that they specifically reserved. I ordered a 20 foot truck and the day before I went to pick it up, U-Haul, not the Point Roberts rental facility, substituted a 15 foot truck instead. This really made my move much more difficult. We had to tie a 18 foot fiberglass antenna pole and a long ladder to the top of my pickup truck and to make things even worse. I had to give one of my ladders away because I could not fit it onto my pickup. When I arrived at the Point Roberts facility, they could not find my reservation even though I had previously photographed my drivers license and emailed it in as requested from U-Haul. They had to completely make a new reservation. This took quite a bit of time which also was very inconvenient. I put no blame at all on the people in Point Roberts as I know that all of the stupidity was on the corporate end. The next time I have anything to move. I will be calling around to other rental companies. This was a bad experience which has me asking why bother to make a reservation? If the company you are dealing with can just change their mind on the fly and not even care about the fact that customers order what they need for a reason, why go back to them for more disappointment? KWKevin W.
UHaul could take the time to put together a much more efficient software program to support their dealer base in streamlining their process to provide a quicker service.Steve K.
The staff at this location are very friendly and efficient making the rental seamless. An excellent group to deal withSTEPHEN K.
Staff at this location, especially Michelle, were very professional and friendly. Excellent experience.Donald T.
Love having the U-Haul 5 mins away. Will rent againSuzanne P.