I had to be sent to another facility to complete the electrical hookup of the trailer. Edison Lighting was the third site I was sent to for getting a trailer that was supposed to be reserved at the first location. I was told I needed to go to the second location to pick up trailer. They also did not have the trailer. I then sent to Edison lighting. received the trailer but had to go to the fourth location to get electrical hooked up. (Had to drive without lights) Lost over two hours of my time and had to drive almost 100 unnecessary miles. I was Told there would be a $50.00 reimbursement for my trouble which I did not receive.
Thomas E
Edison Lighting And Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Poland, OH 44514
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- 3.5 Average Customer Rating
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How U-Haul Reviews WorkJust a parking lot with a key drop box. Very disappointing.
andrea mA larger assortment of vehicles and trailers than most non U haul corprit stores.
Mark Hwalk around the vehicle to check with damage with us. We had instructions via text and missed this step; then took pic's from home, thinking we could be responsible for previous damage.
Karen SClean, nice truck.
William D