Disputed start milage, as I only drove truck 2 miles to house, 7 mile to local dump, and 8 miles back to u-haul location. They recorded a start milage which added an additional 22 miles. Manager wasn't present to discuss discrepancy. They wouldn't allow me to close the rental an pay till manage returned. After being forced to wait 15 minutes and their refusing to allow me to finalize and pay for rental I left. Canceled my credit card used to initiate the rental. Filed complaint with corporate. Had to wait 30 to be assisted when I arrived also. 5 employees present. Only one serving customers. Very poor customer service and dishonest operation. Will never recommend or use them again.David M.
Hammock Motor City
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Ponca City, OK 74601
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 3.5 Average Customer Rating
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Let me just say, whole new training for all. Only the young man seemed to have it together. We will go to different place here at uhaul next time.Katherine C.
The only thing wrong was someone had smoked inside the truck and it smelled very strong of cigarette smoke.Donald F.
U-Haul sucksShannon P.
Great customer serviceJill C.