Trailer Rental & Towing in Port Arthur, TX at Allen Mini Storage
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Port Arthur, TX 77642
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Gorgeous help. Excellent serviceIrving R.
The office opens at 9 am. I have a reservation to pick up the truck at 9 am. When I get there, there's a sign on the door saying "Gone to the bank." I have to stand in the parking lot, in the heat, and wait for 35 minutes for the employee to return. He gave me incorrect information about the return time. The interior of the cab was filthy. Old food under the seats. Despite requesting neither a handcart or blankets, they were both in the back of the truck. I didn't request them, didn't need them, and didn't use them, but they were in my way. The blankets weren't folded, nor was the box swept out very well. I received a link to report the condition of the truck, but despite responding promptly, the link had already expired. When I call the customer service number about the drop off time, I'm on hold for 15+ minutes, listening to the same stupid messages over and over again.Richard S.
Confusion in rental office. Time effeciany could use improvement. New employee was kind & courteous.Deborah A.
Everything went smoothly! The customer service I received was excellent! I will definitely recommend Uhaul to my family and friends! Thanks for such a great experience!Michelle S.
Check the vehicles Before renting it out. Tire was ready to fall off!Ashley G.
I rented a trailer in Port Neches, TX for a one way trip to Groesbeck, TX. The inexperienced person who rented it to me put the drop off back in Port Neches. It was not a local rental per the price I paid. The trailer lights did not work. I have always used Uhauil in the past, but now I will not.vickie H.
Very helpful folks highly recommend this location!Gaynelle K.
The young lady that worked there was very nice and helpful I was in a bit of a hurry so she made it happen for me drop the trailer as soon as we got there and then we where on our wayCharles H.
No 2" hitch available at pick up location. Would be an improvement to always have a couple ready. ThanksGABRIEL V.
Excellent service!!James K.
Returned on Sunday location was closedTANISHA H.
A little better communication. I stated drop off location but was not noted., some confusion when I did drop off. Overall great experience in an almost brand new 26 footer.Michael F.
I did note that the oil usage was at 29% which indicates that it needs an oil change. I checked dipstick and it was full so I thought it should be good for the 800 miles. A small point but something that needs a company policy such as No vehicles should go below 40 percent or have oil changes at a certain mileage point.Scott D.
The website is a little difficult to work with.david V.
Good service... the only thing is that the employee was having problem with the system... or the internet... not sure you should improve that because the employees depend on that!!!Jose M.
Trailer interior was filthy. Had not been cleaned. Trailer was scheduled to be picked up Tuesday at 5:30. Contact was made with location the morning of pickup. I was there 5:15 till 5:45. Business was closed and I received no call or contact. Terrible experience. I also requested drop off in Tallulah La and was told there were no UHaul dealers there. Again bad information as I found a uhaul dealer listed online. Called them myself and confirmed they would take drop off.rick S.
Made reservation on Monday. Received email on Friday that I had to pick up trailer 23 miles from where I had it reserved. Arrived there to find they had no trailers. Had to drive another 20 miles to get one. If U-Haul was not a virtual monopoly, they would be out of business.Mike G.
Great service and helpful and friendlyFenton D.
The lady in the office was very nice. She made sure I got the rental even though it was triple booked.Caitlin R.
No complaints! Very good!!!!!Chris L.
back of truck was not swept out. i reserved 24 moving blankets, there were only 9 and the we're not recently laundered and packaged. the 9 blankets were all loose in the back and recently used. the staff person said â€œI thought there were 24 in there.â€ indicating that no one checked. they had no moving blankets in sight. i had to go to the original UHaul i signed up for to give back the used blankets to get 24 freshly laundered and packaged blankets. UHaul @ I-10 @ College saved the dayJon S.
Keep up the good work.Ezra W.
Very nice employees & clean place to go love this place!TRESHOD AKEEM L.
Call takers take more time and pay more attentionCASEY V.