By far the nicest Uhaul I’ve ever rented. Usually they’re torn up
CHRISTOPHER S
Stack & Go
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Portsmouth, OH 45662
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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I had a horrible experience first Uhaul took me completely way out of my way away from the location almost 33 miles away from where I needed to pick up to pick up my stuff they offered to take the mileage off and take $50 off as a claim but I have yet to see that $50. It says it could take up to three days. Hopefully I will see it but this was a very horrible experience. Not just about the location location was, not too bad but the reservations people that I’m on the phone with online reservations and people that call Customer Service called me to change my reservations are horrible
Hollian PI did a drop off and online check in
STANLEY RThank you for excellent service and an easy drop off so I can complete my move . Highly recommended
DAVID RI attempted to use the app to pick up the reserved truck. However, it would not recognize that I was at the correct location. After well over 20 mins of failed attempts for the app to locate me, I had to call customer service. The rep was extremely helpful and informed me that I would probably need to use the website instead of the app based on what phone I was using. Once I was on the website, I didn't have any issues. I would maybe suggest developing a QR code that could be placed somewhere on the building that way future customers could just scan it and not have all of the issues with being located.
Jennifer K