Uhaul personnel were not at the office - according to a co-located vendor, they had gone out to pickup trucks. Therefore I was forced to drop the 12 furniture pads with the co-located vendor. Also the drop box was difficult to find. It is a large parking lot and the box is not co/located with the truck drop off area. The photo provided with the app instructions was lacking any references in the image to steet you to the box. Locals might have no problem because they are familiar with the location, but customers coming from out of town will struggle to find the office and box which are not obvious in the large parking area nor explained well in the app drop off instructions.
ROBERT P
Churchland Movers Inc
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Portsmouth, VA 23703
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.5 Average Customer Rating
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Tammy was super helpful and informative. No surprises just as promised.
Mark RThe employee’s enthusiasm to meet my needs was extremely evident and well received.
KEVIN WGreat customer service
LISAANN SUnfortunately it was near a cow manure farm
REBECCA T