I have rented with uhaul previously. The vehicle being returned clean was a huge point of importance. Being charged to clean interior or exterior. While I picked up my rental with mud pasted to the sides of the box. The interior floor was a mess, and some dirt elsewhere in the cab. I was not asked about interior cleanliness when picking up the vehicle via app. Was questioned and had to provide photo proof of interior condition when returning.
Matthew C
JM Auto Sales
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Pottsville, PA 17901
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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YES!!! I WILL recommend JM AUTO SALES for pickup in the Pottsville Area! The manager/owner saved our move! Thank you, BOB!!! UHAUL had our rental TOTALLY messed up! It was an AWFUL experience, but Bob at JM Auto Sales came through. NEVER, NEVER use the UHAUL at InstaKey in Pottsville/Mechanicsville! The guy wasn't there, no keys available to even digitally pick up my vehicle. Then while trying to work through the bugs, Uhaul ended up double charging me. Bob promised it would be all straightened out. Originally we wanted to pick up our 10' truck at Miners Auto, closer to home. Uhaul would not move the truck there for us, but forced us to use the Instakey site. WORTHLESS! Don't make that mistake! We had to deal with Uhaul customer service for about 45 minutes in order to resolve the matter. The customer service person was as helpful as he could be, but in the end, WE NEVER SHOULD HAVE NEEDED to call customer service! Uhaul, you need to do better! The guy at Instakey needs to be disenfranchised! BOB of JM Auto Sales - I CANNOT THANK YOU ENOUGH! MOVE ACCOMPLISHED!!! BLESSING TO YOU!!!
SHERYL HThe gentleman who attended me in PA was very kind.
MONICA CThe drop off location was off the highway in Pottsville. No one there. Resent using my phone to take many pictures because other people don’t abide by the rules or cause damage. This was a 300$ rental. My replies to the last 2 questions should be n/a
Adrienne KThe Gentleman who waited on me was very professional. I will be back next year .
George A