The attendant was wonderful. Her gas station needs updating
Trailer Rental & Towing in Prescott, AZ at Shepherd Express
Moving to or from Prescott, AZ? U-Haul cargo and enclosed trailers are intelligently designed to protect and secure your precious belongings, while our open utility trailers are perfect for hauling building supplies, landscaping materials or bulky items. U-Haul car trailers have EZ load ramps for effortless loading of vehicles while our motorcycle trailers are lightweight and easy to tow. Get FREE trailer rental rate quotes in Prescott, AZ 86303 today.
Get FREE trailer rental quotes on car trailers, utility trailers, cargo trailers, and motorcycle trailer rentals in Prescott, AZ
Cargo trailers in Prescott, AZ are lightweight, aerodynamic, and engineered for better fuel economy which makes it easy to tow behind any vehicle. Millions of families use our enclosed cargo trailers to move every year. U-Haul has a large selection of enclosed trailers to rent in-town or one way, review our cargo trailer sizes and reserve a trailer rental online at Shepherd Express!
Utility trailers are perfect for towing large or oversize cargo in Prescott, AZ 86303. Many utility trailer rentals come equipped with a loading ramp for easy convenience. The utility trailer selection at Shepherd Express provides an affordable solution for home improvement projects, furniture delivery and for towing recreational vehicles. Utility trailer rentals are also popular with businesses for deliveries and trade-show events. Utility trailers come in a wide range of sizes and styles so that any car can tow.
Moving cross-country with your vehicle on a car trailer is a smart way to save gas and eliminate miles of wear and tear on your vehicle. Our Tow Dolly is a low-cost option for towing front wheel drive vehicles, while auto transports are ideal for long distance moves. Both car haulers fit most sized vehicles in Prescott, AZ and are also an economical alternative to calling a tow truck in the case of a break-down. Whether towing behind a U-Haul moving van or your own personal vehicle, you can rent a car hauler for both in-town and one way moves.
Motorcycle trailers in are lightweight, easy to tow and have an easy-access loading ramp. Each motorcycle trailer also comes equipped with an integrated chock for the front wheel and with heavy-duty tie-down rings to support even the heaviest of motorcycles. Reserve your motorcycle trailer rental in Prescott, AZ online today!
Trailer and Towing Supplies
Comments: Property is an old gas station with a very unprofessional appearance. Run down with political signage everywhere, including in the barred windows of the little shack they work out of. Irregular and inconvenient hours. Only one person there who is trying to take payments for gas while helping you with your rental contract at the same time, making it a rushed and distracting process. There is no indoor office space, so you can expect to have to stand out in the cold or heat while they juggle other customers to help you. The uHaul truck itself was good. I've rented a number of uHaul trucks and trailers over the years. I'm renting another truck today (two days after this past rental), but I'm using a different location this time. It's just not what I expect from a uHaul rental experience.
Great personal service with contact person
Dealer was helpful.
Nothing needed to improve. The site was at a perfect location and the attendant helping me out was very friendly, kind, professional and helpful. I would definitely recommend this site and would rent from this exact location again.
Best place in prescott
Listen to the phone message at the Montezuma location. It is long and political, endorsing a candidate and supreme court nominee. It is unprofessional, offensive and inappropriate. If I had heard it before reserving they would not have had our business.
Great customer service and quick transaction
The attendant was lovely, efficient and knowledgeable. The service station is well kept and the trucks are in excellent shape. THANK YOU!
Great attendant. Made picking up the truck fast and easy.
Nothing. I was very happy.
excellent customer service
My contact said to off at this facility which I did on Saturday. They couldn't find their own truck and proceeded to Bill an additional three days even after I told them where it was A lot with no attendant and a drop off box. I have no intent of paying for the additional days. Not to mention I originally ordered a 26' truck and the night before our move I received a call for a new pickup location and apparently only a 20' truck was now available. This was just horrible customer service
I'm hearing impaired and informed the agent of this disability and requested that the agent please speak up. I asked her twice and she said â€œI won't yellâ€ and then she hung up on me. I did receive a text from her that answered my question. Upon arrival at pick up point, it was rather disconcerting that she had a machete in the office, was busy with â€œblack lives matterâ€ signs, and was watching TV on her PC. I found her difficult to work with (she was amiable to my male friend) and told me that if I gave her any more attitude she wouldn't finish the paperwork). I had my male friend finish up with her as there was definitely a disconnect with her and myself. We couldn't get out of there soon enough. The truck was filthy inside, including some type of beverage all over the passenger side windshield (inside), making it difficult to see.
Manager was terrific, nicest Uhaul experience ever.
I was charged for "Safe tow" which icing agree too.
Joanne is terrific. Super friendly and professional.
Joanne 50015 was amazing!!! She loves your company and is a fantastic representative for U-Haul!! She really deserves a company recognition award for her loyalty and great customer service. I had a wonderful rental experience because of Joanne!!
The person who we interacted with was very adamant about telling us how we did not hook up the trailer correctly.
Frankly, I do not know if the issues are with the location or U-Haul Corporate, or both. 1) When I picked up the van, I declined the Van insurance (CDW). The location owner said she mistakenly added it to the contract. She asked if, rather than going back through and crediting the contract and re-running all charges again, would it be ok if she credited it back to me, when van was returned. 2) Owner left the location before 5p on the same day (closed it early) and was not there when I arrived to return the van. She then showed up for a couple of minutes and told me to use the app to return the van...and then immediately left. 3) She did not credit back my CDW. In the U-Haul app it asks if I agree with the charges, I said "No." It said that someone from U-Haul would contact me within 24-48 hours to discuss my bill. 4) No one ever called me and I received an email with my bill that had been charged, improperly. 5) Not only did I received the incorrect bill and note that my credit card had been charged, an entire extra day of charges (including the improper CDW charge) was also improperly charged to my credit card. 6) So, without contacting me to discuss the CDW charge, I was charged for something that I declined AND was charged for an extra Day. I have proof that I had the van back in time. No, I would not recommend U-Haul generally, or the this location specifically. I will be contacting U-Haul corporate to discuss the many areas where "the ball" was dropped. Sincerely, Louis Gilman
Johanna Lopez is fantastic!!
Keep your cell phone's location. Not recommended to return when businesses are closed.
Love the staff! Outstanding helpful and accommodating