truck was dirty inside the back. There was no moving blankets or anything in the back as we've experienced in the past when renting a U-Haul, The cab was dirty as well.Paul R.
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Pueblo, CO 81001
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- 3.0 Average Customer Rating
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The truck was leaking Gasoline the entire time it was in use. I noticed from get to that after the truck had ran the smell of gas was potent as you stepped out. I didn't think to look under the truck at the gas tank untill the smell was coming into the cockpit. Once I looked at the gas tank It was obvious that a slimy substance like JB weld smoothered over a 12"x 12" area of the gas tank. The gas had started to eat through the jb weld and was a constant drip into the ground. I spent an ungodly amount in fuel and demand some sort of compensation!WILLIAM T.
Had no one there for dropoff ,just an empty lot. 😕Joseph R.
I intended to have a 10 day rental. I am currently without a moving solution because returning the van felt like the better option than using it for hauling the various items I need to haul. It was dirty. It smelt bad and while I cannot prove it, I am of the impression someone had been living in it recently. I drove 10 miles total and was charged $71â€¦ I'd like a refund. I've had plenty of good uhaul experiences this alone won't deter meâ€¦ but what this location tried to pass off as an acceptable work van (whether they were aware of it - or it happened by mistake), it does not align to my perception of acceptable or what I would believe Uhaul would list as acceptable.Gregory F.
lock 2 was hard to openChristopher M.