The uhaul had tomatos and dog food in the box of the truck. I struggled with the phone app. Also the truck gas tank was below empty and we were not even sure we would make it to the gas station. Back to app on the phone, we had two drivers listed but when the truck was returned we had difficulty with the app showing the truck was returned because the primary driver was not present with their phone and there was confusion on the app of how to show it had been returned. The location of the uhaul pickup was good and the employee at the location was super helpful. Summary is the truck box need a good sweeping, a little more gas should have been in the truck and the phone app really needs to be improved/revamped.
Susan N
Salmon River Sales LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Pulaski, NY 13142
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- 4.5 Average Customer Rating
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I was promised a discounted rate for meeting certain conditions on the rental. I met the conditions but was charged a higher rate. I complained at return and believe the rate has now been applied as a refund.
PATRICK TAmazing service
RICARDO RExceptional service, very friendly staff.
RICARDO RStaff very friendly and helpful. Easy to get to and no wait.
NORMAN J