Scotties was fantastic. However U-Haul itself was terrible. I reserved a small trailer 3 weeks before needing to pick it up. 2 days before pickup I was told that the small trailer was not available so they would upgrade me at no additional charge. I went to pick up my trailer at the confirmed location, only to find that it was not there and they didn’t have a trailer available. The U-Haul rep said I could switch and pick one up from Scotties, but said that U-Haul would not honor the original price. I pushed back. After a talk with a manager, I was told I would get the same price. When I arrived at Scotties, my reservation had been changed from 8 days to 1 day. They couldn’t extend the reservation without cancelling it. So I ended paying more for a bigger trailer that I didn’t need. The smaller trailer was the correct size for what I needed. More to the story, but I will leave it at I wouldn’t risk my plans again by using U-Haul.
Chamberlin S
Scotties Fun Spot
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Quincy, IL 62305
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 4.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
I have spent hours speaking with uhaul and I am waiting for a refund=. PLEASE CALL ME BACK IMMEDIATELY!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! K
Summer MCould not understand what the order was or how to see that it was for a car hauler not a toy trailer for RV toys. Had call company when half way home and that is a one hour drive. the lady said of course we have the trailer so we had to turn around and go to a new location where we received the correct trailer without any issues. Employe needs to do a check with corporate office if they have concerns and ask questions.
MAKSIMILIAN LThe employees at Scottie’s fun spot were amazing and helped out professionally and I would recommend going there to get your U haul.
Patrick MAll good, just parked and dropped off key.
ERIC J