Great service! I had a difficult time checking in with the app (first time using) so, Chris really helped me out. He was so professional and friendly. I appreciated him. The van was clean and ran great. No complaints at all. Great experience. Thank you.JAMES T.
Trailer Rental & Towing in Rancho Cucamonga, CA at Alon Planet Storage LLP
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Rancho Cucamonga, CA 91739
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 4.0 Average Customer Rating
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Customer service was great.GLORIA M.
Awesome Service!Patricia G.
Planet Storage made it very easy.Margo D.
Although I was relocated to a different rental pick up location, due to truck out of service. The end results were above average.Raul M.
I noticed after we loaded the truck that one of the tires was low on air.Antoinette M.
The agent had a nasty attitude!Shamica M.
Outstanding service and knowledgeable employeeHarold M.
Couldn't have gone smoother. Gentleman at the counter was friendly, quick and helpful. Drop off after hours was very easy. The final invoice was very close to the initial estimate. Great experience.Michael M.
The facility is clean, but the truck was dirty. The floor mats were dirty and there were bird droppings all over truck. Recommend cleaning before next user. Also, customer service was rude. When I first walked in, I said that I wanted to rent a truck, the female staff said they didn't have any trucks. The male staff interrupted and said they didn't have any for walk ins., but I was okay b/c I had a reservation. I questioned why he took my real-time picture after I provided my valid CDL, and why he wanted to see my auto insurance policy details to make sure that I had full coverage, proof of insurance card was not sufficient. He told me that I was free to leave if I didn't want to provide. I ended up getting the insurance coverage, as I didn't have my declaration page with me. I think that it's a tactic to make you buy their coverage to spend more money. I won't go to this location again.Sherry F.
The representative was courteous and efficient.Ruben H.
Quick service, very convenient phone automatic services. Close to Highway. The car that I rent was brand new (95 miles on it)Suren H.
Thank you.Hartaj S.
I have no negative complaints. Vicky and Chris and all have been nothing but humane and kind to me during a difficult time of transition. They have encouraged me and inspired me.Valerie L.
The store is immaculate, Chris and Vicky who I worked with have got both gone out of their way to accommodate all my special needs during the time of hard transition for me. They are completely reliable, consistently helpful they both go the extra mile. And it seems like it's a time where very few people have customer service skills. Planet storage has nailed it in so many ways. ValerieValerie L.
The inside of the truck wasn't cleaned out .Danielle J.
The staff was helpful and courteous and the office was very clean and organized.Alejandro G.
THE WINDSHEILD ON THE TRUCK WAS SO DIRTY I COULDNT SEE OUT OF THEM...Had to pull over and use a water bottle to wash and than wipers. No liquid in the truck to spray on the Windows when the washers came on. So the wiper fluid was out...Sandra M.
The salesperson I dealt with at the pick up location was very rude and refused to accept my Bank of America Visa debit card for payment. I had to call Uhaul customer service and they had to speak to her directly in order for her to accept my form of payment. I will never pick Alon Planet Storage again as a pick up site for any future rentals.Clairessa B.
Pricing. I was quoted $19.95 + mileage. When I checked out, the price was different. I also noted this on my reservation but I haven't heard from anyone.DEANNE M.
The truck had dog hair in throughout interior and smelled of smoke. I reserved truck online and waived insurance but my final bill from location included the fee for insurance. They refused to refund me. What good is it if I make a reservation online and the details are not honored. Very disappointed again.magda A.
My original online payed reservation declined CDW insurance This charge was made anyway and I did not notice the charge until my final bill. Yes I did sign the papers but this was both dishonest and unethical since it was not explained Enjoy the 10.00 !Diana H.
Yes Chris was an excellent help.Lenwood Y.