My original reservation was supposed to be a Sunday drop-off. It got changed to a Monday @ 8:30 a.m. drop-off without me knowing. I was at the drop-off location @ 8:30 Monday morning per my updated reservation. The drop-off location did not open until 10:00. I was unable to be back at 10:00 so I left the truck and put the keys in their mail slot. I called back at 10:00. The gentleman I talked to was very cool about me leaving it. Not sure if I was charged for not having it checked in or not. I did not receive an itemized receipt. I can't really star rate the drop-off location since I never went inside. U haul online is the one who dropped the ball on this and had me running senselessly around in a 26' truck.
Herb M.
Mini Stor All
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Rapid City, SD 57701
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Awesome guy, friendly, just a nice experience
brice M.Amazing customer service!!
Nate C.Nice man unhooked my trailer and pulled it over to the business -I missed the driveway and was unable to back it up onto the busy street. He was very cool and after the stress of moving, this was a very welcome kindness.
Amy A.This man was very kind and helpful. Definitely a place I would recommend.
Kim C.