The location and staff was great. I elected for the mobile check in and it was a train wreck. The app crashed and acknowledged that I picked up the true despite the fact that I wasn’t asked for the mileage, gas tank level or picks of the vehicle. Luckily I’ve rented a U-Haul before and took all these steps on my own for my own records. The staff helped Me through to verify that I was good to go. Upon returning the truck, again the online system, because no pics were entered on pick up claimed the wrong mileage and tried to charge me for an extra couple miles, and also tried to charge me for $45 in fuel charges which was not correct either. Again the staff inside were great an sorted it out. I will NEVER use the mobile app for bookings or check in again and will only go in person. This is inconvenient but at least I know I won’t be charged incorrectly by a junk app.
CHRISTOPHER C
Northland Confectionery & Groceries
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Regina, SK S4R2X8
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Very accommodating and friendly, quick and organized. I am a repeat customer, and definitely recommend.
Murray WAlways be a accommodate thank you so much for help
RICKY MQuick, organized and communicated well. Definitely recommend
Murray WThe online sign in is horrible. Better just going there in person n ordering it. The man working g at the store was very helpful. But don't recommend doing to app way
Brittany S