Trailer Rental & Towing in Reno, NV at U-Haul Storage at Virginia St

5264 reviews

3411 S Virginia St   Reno, NV 89502
(Near Moana)

(775) 825-4445

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Services at this Location:

Contact Us

(775) 825-4445

3411 S Virginia St
Reno, NV 89502
(Near Moana)

Services at this Location:

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return
Trailer Rentals

One-Way and In-Town Local Rentals in Reno, NV 89502

U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • U-Box Container Icon
    U-Box® Containers

    We ship across town or accross the world!

  • Moving Supplies Icon
    Moving Supplies

    We sell hundreds of products to make moving easier!

  • Trailer Hitch Icon
    Trailer Hitches

    U-Haul is North America's #1 hitch installer!

  • Propane Icon
    Propane

    Propane service delivered straight to your door!

Customer Reviews

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Average Customer Rating

5264 reviews

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Write a review
Rating:
5.0

I was totally satisfied and plan on using y'all again in the near future !!!!!!! Thanks again !!!!! OTIS

Otis C. 
Rating:
5.0

Customer did not leave a comment.

Daniel B. 
Rating:
1.0

Employees were not interested in helping me rent my trailer and were focused on where to get something to eat plus taking personal phone and talking about there day instead of helping customers

Steve S. 
Rating:
4.0

I will use this location rather then the Oddie location. The staff are more efficient and friendly.

Angelo S. 
Rating:
5.0

The drop off point in Reno was the best I've seen in the Uhaul system.

Richard S. 
Rating:
5.0

The gentleman who assisted me was courteous, helpful, knowledgeable and had a sense of urgency which was terrific because I had so much to do today!

David G. 
Rating:
5.0

Overcharged

Victorino P. 
Rating:
5.0

I am very happy with your service

Valerie M. 
Rating:
5.0

Christian assisted me w my rental. He is a Marine so we had an instant conversation. Come to find out we're from the same area back home in Louisiana. Great service experience. Like doing business w friends. Keep up the good work.

John M. 
Rating:
2.0

Attitudes, horrible customer service...RUDE

THOMAS H. 
Rating:
1.0

Location misunderstood return date of 7days of which I paid for all days and contacted me short of having the trailer six days stating that they had promised it to someone else. This was in the middle of my work day and extremely unprofessional. I then got an additional $30 charge. This location, especially the gentleman who called me were rude and unprofessional.

MICHELLE MARIE G. 
Rating:
5.0

I was satisfied and staff were very friendly and accommodating. Thanks to Joe...I believe he's the manager.

CYNTHIA DEJESUS G. 
Rating:
1.0

Waited outside for 20 minutes to have them hook up trailer..... had to go back into office and they had forgotten about me. Good thing I wasn't in a hurry of any sorts

Ryan L. 
Rating:
4.0

Christian is amazing

Kaci M. 
Rating:
5.0

The manager was professional, friendly, efficient and attentive.

Mary B. 
Rating:
5.0

Very nice staff

CHRISTY ANN I. 
Rating:
5.0

Nothing. It was a huge help for me to rent the trailer at this location. It was in my way to and from the task I needed it for. (Helping a good friend who suffered a stroke clean out his home).

Michael F. 
Rating:
5.0

The kid who helped me was an absolute gentleman and took the couple extra minutes to make sure everything was done correctly even when it started to get busy.

Amanda W. 
Rating:
5.0

Christian was professional and superhelpfull

Mike B. 
Rating:
4.0

Why was my trailer reservation moved from a u-haul center that was closer to me to one that was much farther away? Didn't help my situation at all…

HANS WILLIAM A. 
Rating:
1.0

I reserved and paid for a 20 ft truck and got a 26 ft instead. It was way too big for what I needed. I also reserved and paid for a dolly to help move my boxes, and the employees at the pick-up site told me they didn't have one available. Not only that, the employees were all very rude and unhelpful. In essence, I didn't get any of what I paid for and I would like my money back. I will not rent from that site again.

Mark B. 
Rating:
5.0

I had to return my truck after hours. The instructions were well posted however the website took forever to load each page. It took me 15 minutes to finish the process. Please optimize. Otherwise. everything else was good.

Lawrence T. 
Rating:
1.0

Customer service needs work BAD.

James B. 
Rating:
5.0

Great and quick service

Jose A. 
Rating:
1.0

Woman there was a total bitch. Couldn't pay me enough to go back to that site. Pushy, cold woman treated me as if I were a total idiot. She expected me to take her word for EVERYTHING as if it had come to her from God. Wouldn't let me say or explain anything. How the hell does she keep a job working with the public?

Danny E. 
No reviews have been submitted for this location.

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