Terrible location. My equipment wasn't ready at my morning reservation time and the online agent told me to wait until the business opened. I do so and when I go inside they yelled at me before I even made it to the line. They asked me why I wasn't there earlier but their business hours said they open at 9. I was yelled at again because apparently they opened earlier just for me but I had no way to know that I had just got to waiting in the parking lot since my reservation time (830). I watched them yell at and belittle another customer in front of me who it was her first time using UHAUL. The people working there were clearly just overwhelmed and disorganized and blamed it on the customers. I'll never go there again.
Elise P
Aqua Vitae Water Store
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Reseda, CA 91335
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Customer Reviews
- 4.0 Average Customer Rating
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The lady there was very rude from beginning to end. I do not recommend this location to anyone
JESUS REverything was perfect!
ADRIENNE MHave rented from this location in the past and all experiences have been great.
KAREN BOverall everything was smooth and I was explained the rental process in detail.
ANTON S