If I could give this place a negative I would. The truck I reserved wasn't at the location the receptionist was totally disinterested and had 0 desire to do her job. I sprayed the truck out where I moved to was muddy and there was mud in the cab I was fine with paying extra to have it cleaned because I didn't have the supplies. The receptionist refused to take payment over the phone and then lectured me about how she would have to clean the truck. I paid the cleaning fee I don't see how this is allowed to be done to lecture a customer that paid for the service.Samantha M.
Trailer Rental & Towing in Richlands, VA at Altizer Tire
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Richlands, VA 24641
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 4.0 Average Customer Rating
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The lady who helped us was very nice and accommodating. The truck was clean and surprisingly easy to drive despite its size. The only downside was that we had selected to get mattress protectors when we reserved online, but that does not appear to have made it through to the location, because we did not receive them.Daniel T.
Great service even though a snow storm pDONNA M.
The personnel at this location were awesome to work with. Very helpful and considerate. I was scheduled to pick up a truck at another location, but no one ever came in to give me the keys. I called this location to get a truck on a Saturday, not long before they were closing. They stayed in until I could get there to pick up the truck and went above and beyond what they had to in order to help me get a truck for the day. Awesome service!!!angela M.
Different than were I picked upjames W.
Great bunch of people to deal with if I ever need another truck I will go no where but this locationDanny A.
Friendly service.Connie K.
Do NOT rent from this location in Johnson City, TN!!!!!! Make them give you a contract BEFORE you leave the premises!!! This is how I was ripped off!Rebecca B.
Make sure that the equipment is in working condition before you rent it out.ALLISON D.
I was so pleased with every aspect of my experience!Elizabeth K.
They were excellent in their customer service and helping us with our needs in our rental experience. I would recommend this uhaul rental place to everyone. They are the top notch in rental trucks and trailers, since we've moved several times and have used them several times.Jennifer M.
We were forced to rent the auto hauler for 3 days while we only needed one. Our trip was less than 8 hours and easily done in one day. There shouldn't be a 3 day minimum on rentals.Michall P.
I delivered the truck after hours and the gentleman who owns the place still happened to be there, which made things very convenient for me! I was able to explain to him my dilemma from when I had picked up the truck and dolly and he assured me that he would make sure that it got processed correctly in the morning, when the regular personnel arrived.STEPHANIEDUROW O.
I can't think of anything. This is my second rental from Altizer. They are very professional.Cameron F.
Pickup was easy and service rep was friendly and knowledgeable. Made the process very easy to do.BILLY M.
Very polite staff and very helpful! Will definitely give through them again!Allison B.
I'm pretty sure these guys did everything possible, I am well pleased.Donald H.
The service and experience was wonderful. Would not change a thing.Paula A.
I would highly recommend altizer tire for renting a uhaul, the staff was extremely nice and helpful. They went above and beyond to help me, I definitely will use them again if I need to rent another uhaul. Thank you so much for everything you did to help usRonnie B.
Great customer service!Antonio L.
Richlands office was extremely helpful. My compliments to the attendant on Sat. Sept. 14, 2019.Judy M.
Great customer service very friendly staffDanny A.
Filled out all the info previously online but had to do it all again at the pickup location.Rick H.
Absolutely friendly and cordial staff overall a very pleasant experience!!!Aaron B.
When we went to pick up the truck the owners were very rude and didn't explain anything! The lady that did our paper work couldn't print the papers so she asked her husband for help. When he came into the office he never acknowleged us! Although, when we returned the truck a different lady was working and she was extremely nice and helpful!! But we will never rent from this location again!dustin O.