When the truck was returned. He argued the gas levels were off even though we had a photo. He wanted another $20 which we refused. He then charged $1.85 to my credit card on file after we left!!Barb S.
Trailer Rental & Towing in Ridgetown, ON at Ridgetown Shell
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Ridgetown, ON N0P2C0
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
van was not swept out at all pick up time was 3 hours later than requested unmarked damage to truck was ignorned when reported, one employee working at location and did not have time to deal with my concernsBrian H.
Head office changed our location pick up without notifying us and it caused a lot of undue stress and time being wasted. We had to call several times to have our price and our contract honored. It was not a very positive experienceAmy V.
we have now rented 4 times for people in the last 3 months and every time...you have messed upRon L.
Nothing was amazing great help thanks ðŸ˜ŠJoanne H.
First drop off location in Blenheim Ontario was a rating of 1 - no parking lot at all and was closed at 5Marcus S.
Owner friendly and very straightforward to deal with. Online booking system worked very well. The 5'x9' open trailer is really well designed and built. Do you ever sell off old ones? MarkDONALDM S.
Your website is no user friendly. It says funds will be one currency and then it's another currency. It takes way to long to work through to rent something and then it messed up pick up locations and took another 45 minutes of my time. I was not impressed at all. Time is money.jackie M.
Maybe due to the Covid, he didn't want to come out of the store to check the truck. Said he'd check at noon. I had a hard time to understand him.Kim K.
Vehicle was not clean. Then I found out I was charged 20-25$ for "cleaning", which is "funny" as the vehicle was not cleaned to begin with.Andrew S.
Because of COVID19, I couldn't get people to help me. What should have taken 1 day took 3. This facility was very supportive and flexible, and I felt much less stressed.Hollie Karen A.
Paperwork showed gas was higher ghen what was in tank. Truck was dirty. Items left in cab from previuos renter. Mileage on paperwork did not match odometer.NORM S.
When we showed up to pick up the U Haul the gentleman behind the counter seemed to not be prepared at all, I was told on the phone that Visa Debit was acceptable payment and he said no then proceeded to try 6 more times before i finally just said put the deposit down so we can get going it was 35 minutes wasted.Rachel K.
Only thing is we wanted a bigger frig cart, but, it worked ok.D-Bruce R.
Make sure that the actual person is there to work with you. I had to be on the phone back and forth throughout the night giving personal pieces of information after i left all of my personal information days before when i originally booked the trailer. It took many calls to confirm that i actually got the trailer for the time i needed. I could not even understand the guy. When i picked up the trailer i signed for it at the front gas bar to a young girl. There was no one to meet me to see if everything was ok. What If i did not know how to hook it up? Good thing that i did. I am glad that uhaul was at least able to work with me to get the trailer but in that situation it was not a good experience overall. But my original call to order the trailer and drop off was excellent.Ted R.
Again no inspection, just gave name to person at counter and he said good to go.David S.