Issue with truck size reserved online not available at location and location unable to process any U-Haul reservation information, edits or changes. Had to change truck size which caused more expense for hours paid to hired moversKaron L.
Trailer Rental & Towing in Rio Rico, AZ at Allsafe Self Storage
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Rio Rico, AZ 85648
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 4.0 Average Customer Rating
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Everything was excellent. Very impressed that the representative hooked up the tow dolly quickly and properly.Gabriel G.
Customer service was above and beyond. Best uhaul experience we have ever had and we have moved a lot. Thank you for your fast kind and friendly service.George H.
I have no suggestions for improvement. This location is very nice. Staff is very professionalLuann A.
Did mobile pick up on a Sunday. Needed a dozen pads. No pads were on the truck. No one showed up at they posted time of 9am. Nothing said they weren't open Sundays. Another business next door has a sign closed Sunday. I was moving one way. I needed those padsDANIEL O.
My total bill came out to over 160.00 when my rental was only 40.00, yes I kept it for a few more hours after I was suppose to return it but that should've been only an extra 40.00 maybe 100.00 total but 160.00, total rip-off.Giovani M.
The woman I think named Alma gave me the wrong trailer, made me hook everything up, and told me I could return the trailer to any location which was incorrect/Jason B.
The miles where off by a lot and gas also At first she didn't wanna rent it saying it was the rented already when the renters were us !!Adam E.
Polite, helpful and friendly service. Will definitely rent from this location again ðŸ‘ðŸ»Gonzalo I.
I rented a trailer online to pick up/drop off in Rio Rico. The location didn't have the trailer so they sent me to Green Valley. GV didn't get the transfer so I had to call Uhaul and after many conversations they got a trailer in a location over an hour from me. That location was helpful. For the inconvenience I got to keep the trailer another day. I went to return the trailer but Uhaul had me returning it to Sierra Vista which is about 2 hours away on May 7. I was not aware of these changes nor did I agree to them. Uhaul customer service was terrible and rude. I called again and got a girl who was friendly and helpful. I would not recommend Uhaul. Their customer service sucks and you would be lucky to get someone who is helpful and nice about it.Brent R.
no comment.Juat G.
Will rent again!Arturo G.
Great serviceGerardo C.
I will rent from them again.Kerry S.
Amazing Staff. Keep it up.Adrian T.
Great staff at this location. Kudos to them and the owner.Frank C.
Nothing I can see, wonderful experiencerobert K.
Have rented 9x5 open trailers twice within one month. The computers were not working both times, and the employee had to call U-Haul so that somebody else could complete the "paperwork." The second time (today) the employee arrived late to open the office, the "paperwork" took more than 30 minutes for a simple rental, and the employee offered no assistance to connect the trailer (instead, gave us the code to the secure area and identified the rented trailer). When told the rental would be $55, I responded that the rental was 1/2 as much a month ago (for the first rental). After more calls to another office, was informed that the overcharge would be refunded when I returned the trailer (which I did). When I returned with the trailer only two hours later, I entered the secure area (had been provided the code), disconnected the trailer (without assistance), and returned to the office to advise the trailer had been returned. Interestingly, the same employee did not recognize me after only two hours. Not impressed with U-Haul or the local office.Murray S.
Priscilla was very friendly and helpfulInez V.
Price quotedto me was lower than actual charge. She quoted base cost but did not tell there added fees. When I ask anyone for the " cost" the quote should include ALL fees and taxes. Also I was told office opened at 9:00 AM and had hired men to load truck. The office opened late so I had three men standing around getting paid for nothing.william W.
Not necessary to improve anything you're great thank you guys!rosa L.
the lady was fucking a liar. i got charged more than i was told. fuck uhaulenrique P.
Yes I would recommend uStephen M.
The trouble we had was with the computer program used for reservations. Took to long was there 40 minutes when I had already reserved online. Also, I do not like the 6-hour use when it was 24 hours before. I will no longer rent from U-haul again!!!!Jesse Y.