Told the rep that I would turn it in at a different location and they charged me for not turning it in here. I have disputed it and have been told that it will take three business days for the district manager to reach out but I am highly upset that I told the representative multiple times that it would not be coming back to this location. The location we did turn it into gave us the third degree because SOS did not take any pictures before we left so definitely do not recommend this place for any rental cuz who knows if they're putting the correct information in
Nancy H
SOS Towing And Auto
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Roanoke, VA 24018
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Customer Reviews
- 4.0 Average Customer Rating
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Very good experience from pick up to drop off.
DAVID MEngine light was on and was told it was catalytic converter. Drove pretty well but breaks didnt feel very safe
CHYREL SHard to make sure we were at the right location or that equipment was where it was supposed to be.
Erin CNo issues or concerns. Location did not feel much like any U-Haul dealership that I have been to. Good folks and certainly helpful.
Robert B