Uhaul had my reservation number wrong and sent out the truck I had reserved for service. I had to take a truck a without air conditioning, or no truck at all. The location was decent. Uhaul support sucked!!! They were just like oh well.
Marcia B
Rochelle BP
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Rochelle, IL 61068
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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I was satisfied with the process and promptness at the pick up location, I don't have any other suggestions.
Maria BCostumer service was great. Truck was clean inside. Definitely something mechanical wrong with truck, my husband kept saying I don’t think this thing is going to make it. We ordered a 26ft but was not there in time. Had to get a 20ft instead.
Maggie BEveryone I felt with at Uhaul was great. These people really helped me out when I needed a trailer within 3 hours. Great customer service!
Kathie CPouring down rain and the drivers side windshield wiper broke as I'm driving down the road. I wouldn't drive this long distance.
Taylor R