Your web platform is slow, clunky and unpredictable. It took almost 30 minutes to pick up my truck because the system wasn't working properly,, nobody answers your 800 customer service number and your web site was buggy with my iPhone. Good truck, poor technology.Jeffrey C.
Trailer Rental & Towing in Rock Hill, SC at Tracks Unlimited Inc
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Rock Hill, SC 29730
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
trailer leaked, ruined my mattress.WENDY S.
Family feeling and friendly.Don T.
Excellent staffkenneth C.
Great customer serviceRita T.
Customer service was excellent.Ashley G.
Bigger uhaul signDAVID H.
It was in good repair just dirty on the insideMarie W.
Arrived at the dropoff locarion during non-duty hours and the parking was very limited do to the amount of other vehicles and basically junk in the yard. Had to squeeze in between two other Uhaul vehicles. The grass definitely needing cutting. Don't know about the lighting but i wouldn't want to park out there at night in those tall weeds.Raymond B.
Excellent customer service.Norma W.
Guy didn't want to offer and assistance with taking two off car. He stated he was not going to touch it.Baron G.
Not sure as it was great and I will be using this place again when I need another u haul as I would recommend this place to any one I had no problems what so ever they was nice kind frindley could not ask for better treatment they are excellentPeggy L.
I did after hours drop-off, so no real review for the drop-off location. Regarding the drop-off experience - I couldn't get the website to connect with my phone's location, so I downloaded the app, and that worked. Also, it looked like I was given a refund, which was nice of course, but unexplained.Jack N.
window left down on drivers side. The seat was rain soaked, the door handle was full of water, I had to sit on a blanket to keep my clothes dry.Thom H.
The drop-off location was easy to find but only place available to Park and leave this 26 foot truck was in mud near old trailers. It was not as professional looking as pick-up location.Marco F.
Staff "Mike" is awesome. So willing to help me through a difficult and challenging time. Way to go Mike!John G.
Didnt get a copie of anyway paper work system was down printer was downLonnie S.
Nice people. Very accommodating.Robert R.
I had trouble with the mobile app logging me out and not allowing me to complete my rental. The owner of the shop stopped by and helped me with everything after hours. I was extremely impressed.Graham G.
Open earlier than 9amJoaquim C.
I think they need to do better on how they price there truck and how they place where they should drop off the truck and make it reasonable to drop off and pick up the truck instead of increasing price on the consumer to rail road them into a price that isn't reasonable it's forced?Timothy B.
Very helpful and concerned about there customersScott E.
I had a problem when I went to pick up the truck someone had changed the location. The man at this location was nice and gave me a number to call which they found my pick up had been moved to a location that was not even open until 10:00am and my pick up was supposed to be at 8:30am. The lady on the phone set me up with this location and I got my truck about 9:15am. .Alex B.
Was not sure where to put the lock. I tried to put it back where at was on the back of the truck. But could not. I put it inside the cargo bayDreNe B.