I RECEIVED THE TRUCK WITHOUT THE EQUIPMENT AGREED TO. NO DOLLY OR APPLIANCE DOLLY. THE TRUCK WAS AT 1/4 TANK OF FUEL. THE GIRL AT THE COUNTER HAD NO CLUE AS TO WHAT WAS HAPPENING. THE TRUCKS TRANSMISSION IS ON ITS LAST LEGS BARELY SHIFTING OUT OF 2ND GEAR WITH NO LOAD IN THE TRUCK. I BROUGHT THE TRUCK BACK AND FILLED IT ABOVE THE 1/4 TANK I WAS GIVEN. YET I WAS CHARGED $22 MORE AFTER FOR 4 MORE GALLONS OF FUEL? THIS IS ABSOLUTELY THE WORST EXPERIENCE EVER AND I WOULDN'T RECOMMEND UHAUL TO ANYONE.
Thomas B.
Clean Fuel Inc
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Rockford, IL 61104
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- 2.0 Average Customer Rating
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This was not the location U-Haul sent us to - via text we were told our location was 3909 11th St, Rockford IL 61109 when we got there we were told 'U-Haul haven't sent the paperwork to be a venue yet'. So had to drive further to the next dealer we could find.
Neil M.