Poor customer service
Roy D
D Postal Pack & Shipping Center
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Rosharon, TX 77583
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Mia and Kate are always good with me! I definitely recommend this location and those 2 ladies do a wonderful job!!
Donna MI am sick and tired of your automated system. I as the customer should be able to choose the pickup and drop off locations for MY convenience - not yours. Having to drive to a alternate location, especially after a long trip, is insane. I do not care if your company needs to balance equipment. As my kids would say - that's a you problem. And to make matters worse, you have the nerve to charge me a penalty fee because I refused to drive over 2 hours away round trip to your selected drop off location? That's BS!!!! I have multiple Uhaul locations 5 minutes from my home. You need to flush the automated system!!! You need to allow an option during booking a rental that clearly allows for "do not change" locations and an offer to incentivize automated selection. That way if a customer doesn't mind some inconvenience over $ they can let the system make choices. For the rest of us, when I make a reservation - LEAVE IT ALONE!!!!!
ROBERT BEvery thing was great
Beron KTodo estuvo muy bien gracias
ROBIEDYS G