I arrived about a half hour early (8:30am), which was a half hour after the posted opening time (8:00am). They door was locked. About five minutes before my pick-up time (9:00am) someone appeared in the building and waved me in. He asked me for my driver's license to take a picture of it (I already submitted a picture of my driver's license on line). He printed out a form, circled several things on the form, and handed it to me and I left. with the rental truck without instruction. The man spoke broken english an not sure if he understood much of what I said. I did not see him initially enter the building, I suspect he slept there overnight. I could be wrong, a truck did pull into the parking lot for a short period of time an left, but I did not notice anyone getting out of the truck. The truck made a loud ticking sound but I assumed that was not a problem. The truck was clean and road smoothly.
Mark B
Cesars Tire
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Saginaw, MI 48601
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Customer Reviews
- 3.0 Average Customer Rating
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I rented the U-Haul for $39 plus $0.99 a mile was charged $75 total the U-Haul head just above a quarter tank of gas in it and then they charge me an additional $85 to put gas in it even though I paid for mileage which I disputed because that's a scam
Eric MNo English, no return receipt and additional charges.
Mindy KNice guy understanding very professional attitude make sure there's gas in vehicle
MICHAEL BThe door was locked when we arrived, but someone opened it when we got there which was 2+ hours after posted opening.
John R