I scheduled my pickup for the actual U-Haul location in St. Joseph and got bumped to this whole-in-the-wall parking lot with a shed. I selected in-person pick-up. There was no one there. I found 3 phone numbers on the building, no one answered. I had to call the U-Haul location that I had asked to be at to check me in and due everything over the phone. It took me 40 minutes to pick up a truck from an unstaffed, un-maintained little shed with lock boxes on the wall. This is not a U-Haul location. Please shut it down and allow people to actually use your real business on the Belt Highway. Terrible experience.
Tyler S
On The Go Taxi LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Saint Joseph, MO 64503
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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No one at location. Had to call uhaul to get the location to say trailer was returned. I shouldn't have to check, check and check again to make sure a trailer is checked in by your drop off location. Poor business practice. I would not use uhaul again if I had to use that location.
Christopher BVery well set up, pick up location. Manager had great communication with me, making sure everything happened smoothly.
Chad JExcelente atención y servicio.
OSCAR L?
EDWINA H